Xref: utzoo comp.sys.mac.misc:8887 comp.sys.mac.wanted:2788
Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!usc!zaphod.mps.ohio-state.edu!uakari.primate.wisc.edu!umriscc!maverick.ksu.ksu.edu!harris.cis.ksu.edu!paryavi
From: paryavi@harris.cis.ksu.edu (Saiid Paryavi)
Newsgroups: comp.sys.mac.misc,comp.sys.mac.wanted
Subject: Re: Mail order / BottomLine
Message-ID: <1991Feb27.152712.9587@maverick.ksu.ksu.edu>
Date: 27 Feb 91 15:27:12 GMT
References: <$#}&'N^@rpi.edu> <5619@peyote.cactus.org>
Sender: news@maverick.ksu.ksu.edu (The News Guru)
Organization: Kansas State University, Dept. of Computing and Information Sciences
Lines: 41

In article <5619@peyote.cactus.org> brisbin@peyote.cactus.org (Shelly Brisbin) writes:
>I have never dealt with Bottom Line, but it might be instructive to note that
>they are actually run by MacProducts USA, of whom I have heard decidedly
>mixed reviews. I also personally oppose the use of 900 numbers, so I would
>avoid doing business with them. But that's only one person's opinion.
>   

After seeing Bottom Line's "low" prices, especially the $545 13" Apple monitor,
I just couldn't help myself but to make my first 900 call.  Well, to my surprise
the number was busy almost all day long.  Finally I got through using my
friendly automatic redialing phone.  A recording came on saying that all the
representatives are busy .... and that the charges of $2 per minute would begin
as soon as a sale representative picked up.  I said to myself, well this is not
as bad as I thought it would be.  After about 5 minutes a guy answers (I assume
the charges began at this point) and asks me what department I want.  Naturally
I said sales.  He says thank you and asks me to hold.  I hold about 2-3 minutes
and then the same guy comes on the phone and tells me that all the sales people
are still busy and if he could be of any assistance.  I told him that I needed
to check on a few prices and he said, "oh, I could help you with that."  
I asked about the 13" RGB monitor.  He said it is $645.  12"?  $429. I asked
for some other prices and then I asked if they had the classic or LC in stock, 
the answer: NO.  Asking why the prices in the ad are lower than what he
quoted me, his answer was that the ad was not updated in time.  I said bye and
hung up.

This costly experience (about $15, that is if I was not charged for listening
to their waiting music) proved to me again that "there ain't no such thing as
a free lunch!"  Seems like their ad is misleading just to lure callers into
calling their 900 number.  Once you are hooked, they have robbed you of at
least a few dollars.  I wonder if they even stock any goods, 'cause they seem
to be making lost of money just turning people away!

In either case, this was my first AND LAST 900 call.


me 
--
Saiid Paryavi                      			CIS Department
Internet:  paryavi@harris.cis.ksu.edu			Nichols Hall, KSU
UUCP:      {rutgers, texbell}!ksuvax1!harry!paryavi	Manhattan, KS  66506