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From: Stu.Turk@f26.n129.z1.fidonet.org (Stu Turk)
Newsgroups: misc.handicap
Subject: Deaf and/or Hearing Impaired
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Date: 28 Feb 91 16:03:13 GMT
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Index Number: 13740

[This is from the Silent Talk Conference]

 CB>  I am a relay operator, and recently there has been a great debate
 CB>  taking place in my office.  I would welcome any comments.  When
 CB>  we make a call to a hearing person, we always start with "Hello,
 CB>  this is the relay operator for the deaf and the hearing
 CB>  impaired...I have a call for _____."  Some say we are being
   [....]
 CB>  the Relay Operator, I have a call for _____"  it seems I run into
 CB>  people who have never heard of the relay and they say "the what?"
 CB>  "What is this for?"
 CB>  "I will not accept any charges!"  Any Suggestions?  GA to SK

    No suggestions, just a comment.  No matter what you say/do, someone is
going to disagree/be unhappy.  I would keep saying "this is Relay w/ call for
___ from ___."   I try to remember to tell the relay operator (called
Communication Assistants or 'CA's in Pennsylvania) if the person being called
alreay knows what the relay service is so s/he won't waste time explaining.
   People who want to make a issue out of whether they are called deaf or hard
or hearing shouldn't use the relay service. :-)
   hmmm, why not say "communative challanged"?    [ducking and running before
Annewitch throws something at me...]

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