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From: Ann.Stalnaker@p0.f14.n385.z1.fidonet.org (Ann Stalnaker)
Newsgroups: misc.handicap
Subject: Re: Deaf and/or Hearing Impaired
Message-ID: <17955@bunker.UUCP>
Date: 1 Mar 91 04:21:05 GMT
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[This is from the Silent Talk Conference]

 > The warning about not losing one's place in line is necessary.
 >  On a regular call, if the line is busy, you would simply
 > redial until you got through.  Since the relay service
 > operates on a "holding pattern," it's necessary to inform
 > the caller that it is not just a busy signal, but their
 > call is in the "holding pattern."

I don't feel that is necessary.  I can see using "Please hold for
next available operator" but the "Please do NOT hang up" is really
irrevelant, especially when one has to hold for more than 10 or 15
minutes as is often the case.  Some of us are far too busy and
need to get the call through

 >   Jay "Not a phone techie, although I did make the first
 > call to 1-800-855-1155 way back on June 30, 1980 and helped
 > set up the system"
 > Croft

Well, I was working for AT&T at that time and they provided
me with two new Krown TDD's (one for my office and one for use
at home) and often called on me to help improve their services
along with Sue Decker who worked at their Special Needs Center

in NJ.  There have been quite a bit of changes since then.

--
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