Xref: utzoo comp.software-eng:4980 comp.cog-eng:1883 Path: utzoo!news-server.csri.toronto.edu!cs.utexas.edu!uunet!mcsun!hp4nl!star.cs.vu.nl!frances From: frances@psy.vu.nl (Frances Brazier) Newsgroups: comp.software-eng,comp.cog-eng Subject: chi Keywords: human computer interaction, CHI'91 New Orleans Message-ID: <9157@star.cs.vu.nl> Date: 4 Mar 91 12:58:19 GMT Sender: news@cs.vu.nl Lines: 725 The tutorials and workshops to be presented at CH'91 are presented below. Please refer any questions regarding the programme to sanderson.chi@xerox.com, or to gerrit@psy.vu.nl CHI '91 (Human Factors in Computing Systems); April 28 - May 2 1991. New Orleans. Sponsored by the Association for Computing Machinery Special Interest Group on Computer and Human Interaction (ACM SIGCHI). The theme of the conference is: Reaching Through Technology. For more information, or to receive the Advance Program contact Toni MacHaffie, CHI '91, 18988 SW Shaw, Aloha, Oregon 97007, or phone (503) 591-1981, FAX (503) 591-0120. CSNET: machaffie.chi@xerox.com. The tutorials that will be presented are listed below: 1. Managing the Design of the User Interface Full Day, Sunday, April 28, 1991 Deborah J. Mayhew, Deborah J. Mayhew & Associates Objectives: The purpose of this course is to teach practical methods and techniques for managing the design of good user interfaces which can be applied by software managers, designers and developers during the course of product development. Upon completion of this course, attendees will be able to: 1) design organizational structures and processes to foster good interface design, 2) plan for and manage the use of human factors techniques within the overall project plan, 3) effectively evaluate design alternatives by defining and prioritizing objective goals and criteria, 4) strengthen interface design decisions by applying quick and inexpensive interface evaluation techniques, and 5) analyze the costs and benefits of applying human factors methods during product development. 2. User-Computer Interface Design Full Day, Sunday, April 28, 1991 John Sibert, George Washington University Jim Foley, Georgia Institute of Technology Objectives: Attendees will be introduced to: 1. A top-down design methodology for user interface design 2. Key elements of high-quality graphical user interfaces 3. Interaction devices and techniques 4. Key issues in user interface design 3. Contextual Design: Using Contextual Inquiry During System Development Full Day, Sunday, April 28, 1991 Karen Holtzblatt, Digital Equipment Corporation Sandra Jones, Digital Equipment Corporation John Bennett, IBM Almaden Research Center Objectives: Learn fundamental concepts of contextual inquiry, see how to collect contextual data in the field, learn how to analyze the data, see how to use the data in design throughout the system development cycle. - 2 - 4. Graphical Invention for User Interfaces Full Day, Sunday, April 28, 1991 Bill Verplank , ID TWO Product Design Consultants Objectives: To enable participants to create more innovative graphical interfaces and more appropriate graphical applications with new strategies and improved skills in using graphics for invention. 5. MacApp(: An Object-Oriented User Interface Toolkit Full Day, Sunday, April 28, 1991 Kurt Schmucker, Apple Computer, Inc. Objectives: Provide enough background about the use of object- oriented user interface toolkits that the attendee can make an informed decision about this manner of packaging reusable user interface software components, and provide enough detail about MacApp, an object-oriented user interface toolkit from Apple Computer, so that the attendee can begin programming with it. 6. Basic Cognitive Psychology Full Day, Sunday, April 28, 1991 John Jonides, University of Michigan Objectives: The object of this tutorial is to introduce attendees to the major topics of study in cognition, for those who are unfamiliar with the basic research in this field. This tutorial will highlight the central issues, theories, and many of the basic phenomena. 7. Questionnaire Design Studio Full Day, Sunday, April 28, 1991 Marilyn Mantei, University of Toronto Objectives: Upon completion of the tutorial, participants will be able to design, pilot and administer their own questionnaires for such tasks as user evaluation studies, user acceptance studies and assessments of work practices and user attitudes. 8. The Use of Non-Speech Audio at the Interface Full Day, Sunday, April 28, 1991 Bill Buxton, University of Toronto Bill Gaver, Rank Xerox EuroPARC Sara Bly, Xerox PARC Objectives: - To demonstrate that human-computer interaction can be significantly enhanced through better use of an especially neglected aspect of sound: the use of non-speech audio to communicate information from the computer to the user. - To stimulate research and provide the historical, theoretical, and practical background that will enable attendees to undertake such work. - 3 - 9. Hypertext Engineering Full Day, Sunday, April 28, 1991 Robert J. Glushko, Search Technology, Inc. Objectives: This full-day intermediate-level course provides rigorous practical advice for the design, implementation, and project management issues involved in applying hypertext and multimedia concepts in real-world projects. 10. The Design of Seductive Interfaces Half Day - Morning, Sunday, April 28, 1991 Timothy C. Skelly, Incredible Technologies Objectives: Recently there has been an explosion of user interface technologies, the capabilities of which extend beyond the conventions of traditional interface design. This tutorial will provide participants with conceptual tools for dealing with and fulfilling the promise of highly interactive interfaces. 11. Computer Supported Cooperative Work and Groupware Half Day - Morning, Sunday, April 28, 1991 Jonathan Grudin, Aarhus University Steven Poltrock, Boeing Computer Services Objectives: This introductory tutorial consists of lecture presentations and includes video clips provided by leading researchers and developers. We cover a) the definition and scope of the field; b) the current state of research and development in several application areas; c) design and evaluation issues, including problems and promising approaches for addressing them. We do NOT cover software implementation challenges or technical approaches. The tutorial notes include reference material on all topics and products discussed. 12. The Psychology of Software Development Half Day - Morning, Sunday, April 28, 1991 Bill Curtis, MCC Objectives: Upon completion of the tutorial, attendees will be familiar with the results of recent research on the psychological aspects of software development at both the individual and organizational levels and will be able to develop more sophisticated implications for software development practice, technology, and management. 13. Conversational Paradigms in User Interfaces Half Day - Afternoon, Sunday, April 28, 1991 Debby Hindus, MIT Media Laboratory Objectives: - To introduce conversational models in practice and in theory. - To provide an overview of research in conversation and discourse. - 4 - - To present ways in which conversational models can be applied to interactive systems without relying on fluent natural language. - To show examples of such systems, including graphical applications. 14. Groupware Implementation: Issues and Examples Half Day - Afternoon, Sunday, April 28, 1991 Clarence Ellis, MCC Simon Gibbs, University of Geneva Objectives: The primary objective is to familiarize researchers and system builders with the broad scope of groupware technology and the underlying research and development issues. 15. Digital Typography: Improving the Quality of Type on Screen and Paper Half Day - Afternoon, Sunday, April 28, 1991 Richard Rubinstein, Digital Equipment Corporation Objective: To provide an introduction, via selected issues, to digital typography. Participants will leave with many ideas about how to improve the quality of type on systems that they specify, use, or design. Most of the material is visual in one way or another; learning to see letterforms by looking at them critically is a central part of the experience. 16. Practical User Requirements Specification Techniques for Information Technology Product Design Full Day, Monday, April 29, 1991 Bronwen Taylor, HUSAT Research Institute, UK Bernard Catterall, ICE Ergonomics, UK Objectives: - To introduce the HUFIT approach to User Requirements Capture and Specification (HUFIT was the flagship Human Factors project in the European ESPRIT research program). - To show how the HUFIT tools can contribute to effective product design. 17. Advanced Methods for User Interface Design: Applications, Tools & Survival Techniques Full Day, Monday, April 29, 1991 Tyler Blake, California State University, Northridge Objectives: Participants will be better able to: - Apply second generation UI design methods to achieve more effective systems. - Critically evaluate potential tools including user audit trails, on-line monitoring, rapid prototyping, and standards generators. - 5 - - Apply methods for increasing both the creativity and the user acceptance of design solutions. - Achieve greater acceptance of UI design criteria among both executive and technical personnel. 18. Cognitive Walkthroughs: A Method for Theory-Based Evaluation of User Interfaces Full Day, Monday, April 29, 1991 Clayton Lewis, University of Colorado Peter G. Polson, University of Colorado Objectives: This tutorial will provide detailed instruction in a theory based method for evaluating ease of learning early in the design cycle. A cognitive walkthrough involves hand simulation of the cognitive activities of a user to insure that the user can easily learn to perform tasks that the system is intended to support. 19. Designing Graphical Interfaces in the Real World Full Day, Monday, April 29, 1991 Annette Wagner, Apple Computer, Inc. John Sullivan, Apple Computer, Inc. Objective: To cut through the jargon and examine how to design usable, real-world graphical interfaces, and to explode some common myths along the way. 20. New Interaction Media Full Day, Monday, April 29, 1991 Robert J.K. Jacob, Naval Research Laboratory Chris Schmandt, MIT Media Laboratory Walter Bender, MIT Media Laboratory Scott S. Fisher, Telepresence Research Objectives: To enable attendees to track several emerging user- interface technologies, to understand both their limits and advantages over conventional interface media, and to learn what to expect of them in the future. 21. How to Do a GOMS Analysis for Interface and Documentation Design Full Day, Monday, April 29, 1991 David Kieras, University of Michigan Jay Elkerton, Philips Laboratories & University of Michigan Objectives: The GOMS model is an established method for analyzing the knowledge required to use an interface in terms of Goals, Operators, Methods, and Section Rules. A GOMS model can predict the difficulty of learning and using an interface and can specify the content of user documentation. This tutorial is a practical introduction to GOMS with an emphasis on hands-on training in usable methodology. 22. Computer Supported Meeting Environments Full Day, Monday, April 29, 1991 Marilyn Mantei, University of Toronto Objectives: Attendees taking this course will leave with a general - 6 - understanding of the computer supported meeting environment research and development area. They will learn how and why existing computer supported meeting environments differ and the software programs and physical architecture that support each environment. 23. Designing Curricula in Human-Computer Interaction Full Day, Monday, April 29, 1991 Coordinator: Jean B. Gasen, Virginia Commonwealth University Objectives: To overview HCI content, course and curriculum design, based on SIGCHI's Curriculum Development Group's (CDG) work, and to provide opportunity to discuss and incorporate CDGUs work into participant's own curriculum planning. 24. Interface Builder( and Object-Oriented Design in the NeXTstep Environment Half Day - Morning, Monday, April 29, 1991 Michael K. Mahoney, California State University, Long Beach Objectives: To show how to use NeXTstep's Interface Builder tool to graphically define an interface made up of standard objects from its Application Kit, how to define interactions between these and other objects, and how to add icons and sound. To show other useful tools for application program development under NeXTstep. Upon completion of this tutorial, attendees will know how to set up a user-interface skeleton of code for a NeXTstep application without any programming. 25. User Modeling and Tailorable, Adaptable, and Adaptive Systems Half Day - Morning, Monday, April 29, 1991 Lisa Neal, EDS Center for Machine Intelligence Objectives: The objective of the course is to present work that has been done in user modeling and tailorable, adaptable, and adaptive systems, much of which is within the research community, to discuss the benefits and drawbacks of systems incorporating these techniques, and to show how these techniques can be incorporated into a wide variety of systems. The course will be taught in a lecture style, illustrated with examples. Class participants will work through a few examples in order to fully understand the impact of these techniques on different types of systems. 26. Human-Computer Interaction Standards: Developments and Prospects Half Day - Morning, Monday, April 29, 1991 John Karat, IBM T.J. Watson Research Center John Brooke, Digital Equipment Corporation, UK Objectives: To provide attendees with an understanding of standardization efforts for areas of HCI which are primarily under software control. The tutorial will describe current standards committee activities, provide a picture of the potential impact on current systems, and inform attendees of how to participate in standardization activities. 27. Formal Methods in Human-Computer Interaction Half Day - Afternoon, Monday, April 29, 1991 - 7 - Michael D. Harrison, University of York Gregory D. Abowd, University of York Objectives: To introduce HCI researchers and practitioners to the use of formal methods in the design of interactive systems. Practical sessions will involve applying simple mathematical models to the design and analysis of small but realistic and familiar examples of interactive systems. 28. Building Collaborative Interfaces Half Day - Afternoon, Monday, April 29, 1991 Alan Wexelblat, Bull Worldwide Information Systems Objectives: The goal of the course is to provide students with in- depth understanding and practical examples of the day-to-day problems faced by designers of collaborative interfaces. Students will come away with an understanding of the range of options available to the engineer and with criteria to help in making design and implementation decisions. 29. Intellectual Property Protection for User Interfaces Half Day - Afternoon, Monday, April 29, 1991 Pamela Samuelson, University of Pittsburgh School of Law Objectives: This half-day course provides a rigorous and realistic view of the application of intellectual property protection to user interfaces. It introduces and explains the various options under copyright, patent, trademark, and unfair competition laws and establishes the boundaries among them. It focuses on issues rather than the mechanics of obtaining intellectual property protection; it is not a "how to" course. 30. Cost-Benefit and Business Case Analysis of Usability Engineering Half Day - Afternoon, Monday, April 29, 1991 Clare-Marie Karat, IBM T.J. Watson Research Center Objectives: To provide attendees with an understanding of cost- benefit analysis and business case methodologies, and experience in computing the cost-benefit of usability engineering and human factors activities on computer software and hardware systems through the use of hands-on examples. CHI workshops: Title: DESIGN RATIONALE: COMPARATIVE ANALYSIS, COORDINATED AGENDA Organizers: Jack Carroll (IBM Watson) & Tom Moran (Xerox PARC) Position Paper Deadline: February 15, 1991 Date: Monday, April 29, 1991 (one day only) Room: Equipment Needs: overhead, 35mm, 1/2S videotape Design rationale is concerned with articulating the reasons and the the reasoning processes behind the specifications and the artifacts. It is important for supporting decision processes in design, for facilitating communication among the various players in design (designers, implementers, maintainers, users, etc.), and for furthering the cumulation and development of design knowledge. DR research addresses issues involved in capturing, representing, and using explicit design rationale for these various purposes. The goal of this workshop is to take stock of where the field of DR research is now and to ask how the field can progress. The starting point for discussion will be a set of papers for a special journal issue on design rationale. CONTACT INFORMATION: Please direct statements of interest to -- Jack Carroll (carroll@ibm.com) IBM Watson Research Center Yorktown Heights, NY 10598 or Tom Moran (moran.pa@xerox.com) Xerox Palo Alto Research Center Box 704 3333 Coyote Hill Road Palo Alto, CA 94304 ***************************************************** **** Title: PATTERN RECOGNITION AND NEURAL NETWORKS IN HUMAN-COMPUTER INTERACTION Organizers: Russell Beale and Janet Finlay, University of York, UK. Position Paper Deadline: March 15, 1991 Date: Sunday, April 28, 1991 (one day) Room: Equipment Needs: overhead, 35mm, 1/2S videotape The objective of the workshop is to provide an opportunity to discuss novel applications of pattern recognition methods to problems encountered in human-computer interaction (HCI). Examples of areas in HCI that require pattern recognition are user and student modelling, protocol analysis, and novel input/output mechanisms. The workshop will consider the role of new methodologies such as neural networks and other example-based learning approaches, as well as traditional means of solving these problems, for example using knowledge-based methods. The intention is to explore the scope and limitations of each type of approach and its requirements, for example in terms of representation and resources. We hope to consider the relationships between the different approaches and the possibility of developing hybrid methodologies to resolve HCI problems. We therefore welcome submissions from researchers working with both traditional and novel methods and those with strong views from either side. Participants will be chosen on the basis of a position statement or extended abstract (up to 3 pages), describing their work or interest in the field. These should be sent (preferably by email) to arrive by March 15th 1991 to: CONTACT INFORMATION: Dr. Janet Finlay Human Computer Interaction Group Department of Computer Science University of York Heslington York, YO1 5DD UK EARN/BITNET: janet@minster.york.ac.uk ARPANET: janet@minster.york.ac.uk INTERNET: janet%minster.york.ac.uk@nsfnet-relay.ac.uk USENET: ..!mcsun!ukc!minster!janet JANET: janet@uk.ac.york.minster Telephone: +44 904 432747 Fax: +44 904 432767 ***************************************************** **** Title: Participatory Design: Practical Stories and Stories of Practice Organizer: Michael J. Muller, Bellcore Position Paper Deadline: March 1, 1991 Date: Monday, April 29, 1991 (one day only) Room: Equipment Needs: overhead, 35mm, 1/2S videotape Participatory design work tends to be informal, difficult to assess, and highly contextualized and situated. Results are sometimes difficult to report or publish. This leads to a pattern of geographically local sharing of experiences through informal information exchanges. This workshop provides an opportunity for participatory design practitioners to share their experiences, with the two goals of (a) developing a taxonomy of participatory design techniques, including a preliminary analysis of appropriate settings and applications, and (b) developing a more global network of practitioners. The form of the workshop and of preparations for the workshop will encourage the desired information exchange. Contact Information: Michael J. Muller Bellcore Room RRC-1H229 444 Hoes Lane Piscataway NJ 08854 US +1 908 699 4892 +1 908 699 0992 (fax) michael@bellcore.com ***************************************************** **** Title: Advances in Computer-Human Interaction in Complex Systems Organizer: Bill Hefley, Software Engineering Institute Position Paper Deadline: February 25, 1991 Dates: Sun-Mon, April 28-29, 1991 (two days) Room: Equipment Needs: overhead, 35mm, 1/2S videotape The purpose of the workshop is to highlight recent advances in theory or practice in developing human-computer interaction in complex systems and to explore issues facing designers and users of decision support systems in complex systems. The workshop will focus on the following issues: how do we model the user/operator in complex time-critical environments; how do we design the human-computer interaction (displays, controls, and aids) to ensure that the user is integrated into the decision process; what comprises an intelligent computer interface for a supervisory controller ; how do we provide timely context-sensitive information in real time without overloading or distracting the human operator; how do we design operator aids/tutors using knowledge-based technology that enhance the human-computer interaction and overall system effectiveness rather than replacing the human decision maker. Position papers are due no later than February 25, 1991. Three copies, double-spaced should be sent to: Contact Information: CHI'91 Workshop on Advances in Computer-Human Interaction in Complex Systems Bill Hefley Software Engineering Institute Carnegie Mellon University Pittsburgh, PA 15213-3890 (412) 268 -7793; e-mail: weh@sei.cmu.edu; fax: (412) 268-5758 ***************************************************** **** Title: Computer Languages for Programming User Interface Software Organizer: Brad A. Myers Position Paper Deadline: February 1, 1991. Dates: Sun-Mon, April 28-29, 1991 (two days). Room: Equipment Needs: overhead, 35mm, 1/2S videotape Computing has evolved from batch-oriented textual applications to interactive, graphical applications. Thus, programming languages should also evolve in order to support the creation of modern applications. It is well known that programming user interface software is difficult using conventional programming languages like Pascal, C, and Ada, and even using many new languages now being developed by language designers. This is because these languages have some or all of the following problems: limited I/O primitives, no multi-processing or real-time support, inadequate object-oriented mechanisms, no support for rapid prototyping, little support for specifying graphics, and none of the new features being investigated by UI researchers such as constraints, event-handlers, and incremental recomputation. In his keynote address to CHI'90, Professor Michael Dertouzos, director of MIT LCS, called for a new computer language to make user interface software easier to program. Can we create a language where it is as easy to display a blue rectangle and have it follow the mouse as it currently is to write "Name: " and then read a string? The purpose of this workshop is to bring together conventional language designers and user interface software researchers to discuss how computer languages of the future can better support the construction of applications with modern, highly-interactive user interfaces. The attendance at the workshop will be 15 to 25 people, by invitation only, based on submitted proposals and position statements. Please contact the organizer for more information, or if you know of someone who should be invited to submit a proposal. Contact Information: Brad A. Myers School of Computer Science Carnegie Mellon University Pittsburgh, PA 15213-3890 (412) 268-5150 FAX: (412) 681-5739 bam@a.gp.cs.cmu.edu ***************************************************** **** Title: Human-Computer Interaction and Users with Special Needs Organizer: Alistair D. N. Edwards, University of York Position Paper Deadline: February 25, 1991 Dates: Sun-Mon, April 28-29, 1991 (two days). Room: Equipment Needs: overhead, 35mm, 1/2S videotape The objective of this workshop is to create an opportunity for practitioners who are working in the field of making computers accessible to people with disabilities to share their experience and knowledge, both with each other and with a broader audience. Much of the research which constitutes the study of human- computer interaction is concerned with matching the interface to the user. Users are individuals and hence interfaces should ideally be sufficiently flexible to accommodate variations among users. The research has largely been directed at taking account of quite subtle variations (such as novices versus experts). More significant variations in users' abilities - such as whether a user can see a screen or type on a keyboard - are described as 'disabilities' and accommodating them has been seen as a separate topic, a speciality of a few people, outside the mainstream of human-computer interaction. It has perhaps been seen more as a social service than a scientific or engineering discipline. It seems, however, that Human-Computer Interaction has reached a stage of maturity when it should be embracing the broader community. There is plenty of scope for raising the profile of this topic, and that would be one of the objectives of this workshop and a subsequent book. Contact Information: Dr Alistair D N Edwards Human-Computer Interaction Research Group Department of Computer Science University of York York England YO1 5DD Earn/bitnet: alistair@minster.york.ac.uk Arpanet: alistair@minster.york.ac.uk Internet: alistair%minster.york.ac.uk@nsfnet-relay.ac.uk Usenet: ukc!minster!alistair Janet: alistair@uk.ac.york.minster Telephone: +44 904 432775 Fax: +44 904 432767 ***************************************************** **** Title: Size and Complexity Problems in Information Worlds Organizer: George Furnas, Bellcore Position Paper Deadline: Dates: Sun-Mon, April 28-29, 1991 (two days). Room: Equipment Needs: overhead, 35mm, 1/2S videotape Information worlds have grown to the point where size itself presents a serious human interface problem for access, navigation, and conceptualization. People get lost in hypertext, overwhelmed by large graph diagrams, buried by responses from huge information retrieval systems, and confused by clouds of high dimensional data. In this two-day workshop, 10-15 researchers will explore these special interface problems of size and complexity, with the goal of sharing insights and strategies from different application, and gaining a deeper understanding of the fundamental problems and methods. Selection of participants will be based on a position paper which must be received by March 15, 1991. For more information contact GEORGE FURNAS: EMAIL: gwf@bellcore.com *****PREFERRED***** TEL: (201)829-4289 FAX: (201)538-9093 PAPER MAIL: George Furnas CHI'91 Size and Complexity Workshop Bellcore, Room 2M397 445 South St. Morristown, NJ 07960 USA