Path: utzoo!news-server.csri.toronto.edu!cs.utexas.edu!wuarchive!zaphod.mps.ohio-state.edu!mips!spool.mu.edu!snorkelwacker.mit.edu!bu.edu!telecom-request From: acf5!whitejon@cmcl2.nyu.edu (jonathan white) Newsgroups: comp.dcom.telecom Subject: Sprint Management Will Examine Privacy Complaints Message-ID: Date: 6 Mar 91 19:04:23 GMT Sender: news@bu.edu.bu.edu Organization: New York University Lines: 20 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 184, Message 3 of 11 I too am annoyed be Sprint's release of my billing info but I'd rather "fight than switch". I place a call to Sprint's Law and Security Dept. in Kansas City and spoke with Danny Hammons (800-877-7330). Mr. Hammons did some checking and actually called me back the next day. When he returned my he said that I was not the only person to have complained and that there was an effort being made to correct things. He told me that I could follow up with the person that he spoke with, Lana Neagle, Project Manager - Customer Assurance for automated acount information. Ms. Neagel's number is 816-276-6177. I called Ms. Neagel's office and was told that, at my request, they would follow up in writing (of course I had to ask them to take my address so that they could do so) The saga continues. jonathan white whitejon@acf5.nyu.edu [Moderator's Note: Do please give us additional updates on this when you have them. PAT]