Path: utzoo!news-server.csri.toronto.edu!rutgers!ucsd!pacbell.com!pacbell!pbhyf!gtbutle From: gtbutle@PacBell.COM (Gary T. Butler) Newsgroups: comp.sys.3b1 Subject: Re: UNIX(r) PC Repairs Summary: ASCR is still alive Keywords: Small Computer Repair Company Message-ID: <8678@pbhyf.PacBell.COM> Date: 7 Mar 91 16:30:50 GMT References: <1991Mar1.210914.1606@cbnewsj.att.com> <1008@gnosys.svle.ma.us> <3465@polari.UUCP> Organization: Pacific * Bell, San Ramon, CA Lines: 137 In article <3465@polari.UUCP>, fgh@polari.UUCP (Frank Higgins) writes: > In article <1008@gnosys.svle.ma.us>, gst@gnosys.svle.ma.us (Gary S. Trujillo) writes: > > In <1991Mar1.210914.1606@cbnewsj.att.com> k2ph@cbnewsj.att.com > > (The QRPer) writes: > > > > > Does anyone know of a good, cheap, reputable place for getting > > > UNIX(r) PCs or UNIX(r) PC components repaired? I once had the > > > address and phone number for a Small Computer Repair Company. > > > Do they still exist? If so, anybody have the address and phone > > > number? > Whew! Getting this far with no instructions is success. > > Good luck to ASCRC referred to in the article. But, for an alternative > in case it is needed, AT&T still operates a computer repair center > covering all of the computers mentioned (6300, 6300+, 7300/3b1) > at: > AT&T Computer Repair Center > 12802 NE 125th Way > Kirkland, WA 98034 > 206/821-0641 > Before the "unbundling", it was a Teletype Corp Repr Cntr. A Small Computer Repair is still alive and well. I am involved with the group. We repair or exchange boards for the 6300 line of computers and the 7300/3B1 UNIX computers. I would like to hear what the prices are that AT&T charges for repair in the Kirkland, Wa. location. I still think we have the best prices. From past experience our prices have been much more competitive for the individual customer. One of the major problems is that companies would rather deal with AT&T than this small part time outfit. Our turn around time is usually 2 days for most repairs. We will do a board exchange with you but our advantage is that we will try to repair the board before we exchange because most times this is less costly to the customer. The cost of repair is never more than the exchange price in any case. There are some things we just can't repair for what ever reason but the price of replacement, not exchange, from AT&T is so high the customer is in a bind. We just had one where the DOS coprocessor board showed parity errors. We replaced memory and other chips but never found the problem. AT&T wanted over $900 for a replacement and told us there is no exchange which means they don't even reapir the boards. Ben Wollberg does the majority of the repair work. He is the person who worked at AT&T up until Feb. 1990 when the AT&T Repair Store went out of business. He was doing the repair work for AT&T at the time for the 6300 and 7300/3B1 line as well as other hardware. I know this sounds very commercial and I have tried to stay of the net with any postings because of this, but I thought this was a good time to say something about the fact that we are still here and working. We do try to help people over the phone as much as possible and maybe even point them to someone else who might have what they want. I do read the net daily and see most things that go on as I am interested in the postings. I do have my own 3B1 and that is the reason I wanted Ben to continue doing repair, so that I would have someplace to get my system repaired. Hope this answers some questions, if not please feel free to send me email or call me at either one of the numbers on this posting. -- Gary T. Butler Work (415) 823-2374 Home (415) 430-9226 Work E-Mail address {bellcore,sun,ames,}pacbell!pbhyf!gtbutle HOME E-Mail address {bellcore,sun,ames,}pacbell!blbsfc!gtb Newsgroups: ? Subject: Re: UNIX(r) PC Repairs Summary: Expires: References: <1991Mar1.210914.1606@cbnewsj.att.com> <1008@gnosys.svle.ma.us> <3465@polari.UUCP> Sender: Reply-To: gtbutle@PacBell.COM (Gary T. Butler) Followup-To: Distribution: Organization: Pacific * Bell, San Ramon, CA Keywords: Small Computer Repair Company A Small Computer Repair is still alive and well. I am involved with the group. We repair or exchange boards for the 6300 line of computers and the 7300/3B1 UNIX computers. I would like to hear what the prices are that AT&T charges for repair in the Kirkland, Wa. location. I still think we have the best prices. From past experience our prices have been much more competitive for the individual customer. One of the major problems is that companies would rather deal with AT&T than this small part time outfit. Our turn around time is usually 2 days for most repairs. We will do a board exchange with you but our advantage is that we will try to repair the board before we exchange because most times this is less costly to the customer. The cost of repair is never more than the exchange price in any case. There are some things we just can't repair for what ever reason but the price of replacement, not exchange, from AT&T is so high the customer is in a bind. We just had one where the DOS coprocessor board showed parity errors. We replaced memory and other chips but never found the problem. AT&T wanted over $900 for a replacement and told us there is no exchange which means they don't even reapir the boards. Ben Wollberg does the majority of the repair work. He is the person who worked at AT&T up until Feb. 1990 when the AT&T Repair Store went out of business. He was doing the repair work for AT&T at the time for the 6300 and 7300/3B1 line as well as other hardware. I know this sounds very commercial and I have tried to stay of the net with any postings because of this, but I thought this was a good time to say something about the fact that we are still here and working. We do try to help people over the phone as much as possible and maybe even point them to someone else who might have what they want. I do read the net daily and see most things that go on as I am interested in the postings. I do have my own 3B1 and that is the reason I wanted Ben to continue doing repair, so that I would have someplace to get my system repaired. Hope this answers some questions, if not please feel free to send me email or call me at either one of the numbers on this posting. -- Gary T. Butler Work (415) 823-2374 Home (415) 430-9226 Work E-Mail address {bellcore,sun,ames,}pacbell!pbhyf!gtbutle HOME E-Mail address {bellcore,sun,ames,}pacbell!blbsfc!gtb