Path: utzoo!news-server.csri.toronto.edu!cs.utexas.edu!yale!eagle.wesleyan.edu!jbernstein
From: jbernstein@eagle.wesleyan.edu
Newsgroups: comp.sys.amiga.misc
Subject: Re: CBM Support is GREAT!
Message-ID: <1991Mar7.145022.39875@eagle.wesleyan.edu>
Date: 7 Mar 91 19:50:22 GMT
References: <1991Mar4.024723.4765@sugar.hackercorp.com>
Organization: Wesleyan University
Lines: 24

In article <1991Mar4.024723.4765@sugar.hackercorp.com>, davidm@sugar.hackercorp.com (David Martin) writes:
> ALL:
>   Recently I had the pleasure of getting a hardware extended warranty
> from CBM for my Amiga 2000 that had expansion bus problems. Thanks
> to the folks at Commodore I got an extended warranty and a new A200
> -0 motherboard. User and computer are working wonderfully!
> David
> 
> -- 
>  
> David W. Martin c/o The OpCode Factory tm Seabrook, Texas, USA
> UUCP: davidm@sugar.hackercorp.com

	I have to agree with David about CBM's customer support department.
Late last year I had to have my motherboard replaced. When I returned to school
my machine with its new motherboard no longer worked. I attempted to go through
my dealer to resolve this problem but I discovered that he had sold the store
and that they were no longer authorized to repair Amigas. I phoned Commodore
and Spoke with one of their support representatives and with the department's
President.  They had UPS come to my school to pick up my machine and they then
sent me A BRAND NEW MACHINE, overnight no less. Thanks, CBM.

Jonathan Bernstein
jbernstein@eagle.wesleyan.edu