Path: utzoo!utgpu!news-server.csri.toronto.edu!rutgers!ukma!vlsi!ulkyvx.bitnet!jnsims01
From: jnsims01@ulkyvx.bitnet
Newsgroups: comp.sys.mac.misc
Subject: Re: Cleaning Imagewriter II platen
Message-ID: <1991Mar4.165410.881@ulkyvx.bitnet>
Date: 4 Mar 91 16:54:10 GMT
References: <62947@bbn.BBN.COM> <13390@hubcap.clemson.edu>
Distribution: usa
Organization: University of Louisville
Lines: 35

In article <13390@hubcap.clemson.edu>, rbrink@hubcap.clemson.edu (Rick Brink) writes:
> From article <62947@bbn.BBN.COM>, by idowell@bbn.com (Ian Dowell):
>> Can anyone give me instructions on how to remove the
>> platen on the imagewriter II for cleaning and unjamming?
>> The manual isn't helpful on this point.

> (other good instructions on cleaning the platen deleted to save bandwidth)

Just one additional note. In all the time I worked on Imagewriter printers
(both I's and II's), the only reason I ever had to remove the platen was to
clean out stuck labels from the metal shield beneath the platen. And in 95%
of the cases where labels got stuck, it was caused by the user turning the
platen backwards to try to align the top of the labels. Invariably, this 
action would peel one or more labels off the sheet and jam them irremovably
underneath the platen. One customer I remember had this happen *nine* times
before she finally listened to the following useful pieces of advise.

* DON'T use the multi-lable pages (three labels wide by eleven labels high,
  for instance).
* DON'T use any lables of any sort which are friction-fed.
* DO use one-wide, pin-fed labels (available from any good office supply
  house) and be sure that you are using the pin feeders to push them through,
  AND that the friction feed is OFF.
* Finally, NEVER try to save labels by rolling the platen in reverse to line
  up the last label - instead, ALWAYS roll forward to the top of the next
  label.
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 My wife AND my employer ignore my opinions - feel free to do the same!
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* John Norman Sims, Jr.                 *      BITNET: JNSIMS01@ULKYVM *
* University of Louisville              *       Voice:  (502) 588-5565 *
* Computing and Telecommunications      *         Fax:  (502) 588-5048 *
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