Path: utzoo!news-server.csri.toronto.edu!cs.utexas.edu!osborn
From: osborn@cs.utexas.edu (John Howard Osborn)
Newsgroups: comp.sys.next
Subject: Re: Businessland Deal Screwup. LONG  Beware !!!
Keywords: Businessland screw up, LONG
Message-ID: <18332@cs.utexas.edu>
Date: 6 Mar 91 06:37:53 GMT
References: <1991Mar6.013252.11513@athena.mit.edu>
Distribution: na
Organization: U. Texas CS Dept., Austin, Texas
Lines: 29

[assorted tales of woe deleted]

Far be it from me to defend Businessland, but...

Before I ordered my demo cube, I read the information faxed to me.
Contained in the information they noted that they could not make certain
that all the printed documentation would be shipped with the machine and
that, if it wasn't, it could be ordered from NeXT.

As far as a Tshirt goes, NeXT will send you one when you register your
machine.

As far as the screwdriver (NeXTtool?), I didn't get one either, and I'm
in the process of contacting Norm Gilbert about getting one.  (Maybe I
shouldn't be too expectant that they'll fedex it to me.)  If they don't,
or won't, send me one, I plan to order one from NeXT.  (Documentation,
which you lack, makes note of the fact that you can buy additional
tools from NeXT, or just go to the hardware store and buy one.)

I might note that I was pleased to find that the tool was the ONLY thing
missing from my package, so I don't have as much reason to be upset.

I just wanted to point out that, in this case at least, I don't think
Businessland is TRYING to screw customers.

-
-John H. Osborn
-osborn@cs.utexas.edu