Path: utzoo!news-server.csri.toronto.edu!cs.utexas.edu!swrinde!zaphod.mps.ohio-state.edu!unix.cis.pitt.edu!dsinc!nucsrl!telecom-request From: seanwilliams@attmail.com Newsgroups: comp.dcom.telecom Subject: Re: MCI Personal 800 Service Message-ID: Date: 11 Mar 91 03:53:49 GMT Sender: Telecom@eecs.nwu.edu Organization: TELECOM Digest Lines: 26 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 196, Message 8 of 12 Brian G. Gordon (briang@Sun.COM) writes: > Then on to MCI. After bouncing between departments for a while, they > decide that their 800 number has been active for almost two weeks, and > can't explain why I wasn't informed, or how I can keep from being > charged for two weeks of service I couldn't use because they forgot to > tell me about it. Of course, this time they have no problem giving me > the "secure" number over the phone! I had the same problem with my MCI number. I have been using it for almost a month now, and still haven't received anything in the mail. I found out my number the same way that you did, but the "security" thing was never brought up -- they just told me the number outright. MCI's mailing department must be something of a wonder. How can a person call and ask for information, then set up a personal 800 number, and then change the number it is routed to, and then use it for two weeks after calling to find out what the number is, without even getting any information in the mail? It makes you want to say, "Hmmmm." Sean E. Williams attmail.com!seanwilliams 333 Prospect Avenue / PO Box 227 seanwilliams@attmail.com Duncannon, PA 17020-0227 USA voicemail: +1 717 957 8139