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From: linc@tongue1.berkeley.edu (Linc Madison)
Newsgroups: comp.dcom.telecom
Subject: Re: California Tariff Question
Message-ID: <telecom11.199.1@eecs.nwu.edu>
Date: 11 Mar 91 19:04:38 GMT
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X-Telecom-Digest: Volume 11, Issue 199, Message 1 of 13

I wrote recently about a situation in which I felt I was overcharged
for some calling-card calls from Pacific*Bell payphones here in the
San Francisco LATA.  After speaking to two service reps, an operator,
two supervisors, and a manager, I found out the following:

(1) Calling card surcharge on Pac*Bell-handled calls has been REDUCED
from 0.40 to 0.35.  HOWEVER,

(2) An additonal 0.25 surcharge applies on calling-card calls from coin
phones, EVEN IF THEY'RE PAC*BELL PAYPHONES.

(3) Even though San Francisco Central to Berkeley is a ZUM Zone 2
call, billable at 0.08 first + 0.02 add'l, on calling card calls it is
charged at the higher toll rate of 0.17 + 0.07.  This fact is
carefully NOT mentioned in the discussion of Pac*Bell rates in the
phone book.

I didn't get any answer except, "I don't know" on the question of how
or when they snuck this new surcharge through.


Linc Madison  =  linc@tongue1.berkeley.edu