Path: utzoo!news-server.csri.toronto.edu!rutgers!att!pacbell.com!ames!vsi1!daver!bungi.com!news
From: bdale@col.hp.com (Bdale Garbee)
Newsgroups: comp.sys.nsc.32k
Subject: Re: Tape Drives
Message-ID: <9103121726.AA10366@hpcsbg.col.hp.com>
Date: 12 Mar 91 17:26:04 GMT
Sender: news@daver.bungi.com
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Approved: news@daver.bungi.com

> a clue about how to keep track of their own paperwork as evidenced
> by their complete inability to track down Bdale's invoice.

I should point out that after I finally found a copy of my invoice, I sent
the drive to them 2nd day air on a Monday, and had a replacment back 2nd day
air on that Friday.  Once you realize that they have an absolutely archaic
paperwork system and can only index on an invoice number/date tuple, they are
quite pleasant about fixing things.

Strongly suggest everyone make copies of your invoices and store them in your
safe deposit boxes at the bank, etc...  1/2 :-)

Bdale