Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!bu.edu!telecom-request From: wegeng@arisia.xerox.com Newsgroups: comp.dcom.telecom Subject: Re: The Order of Repair Message-ID: Date: 18 Mar 91 15:03:41 GMT Sender: news@bu.edu.bu.edu Organization: TELECOM Digest Lines: 32 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 216, Message 2 of 10 For what it's worth, the repair pattern here in Rochester seems to be: 1. A Rochester Gas & Electric crew (or a crew on loan from another electric company) restores power (by restringing lines, removing fallen branches from the lines, etc.). 2. A Rochester Telephone crew (or a crew on loan from another telephone company) follows the electric company crews, and restores telephone service. 3. Greater Rochester Cablevision restores cable TV. This order kinda makes sense to me. The electric company people are the experts in working with high voltage lines, so let them do their thing before everybody else shows up. It also makes sense to make restoration of electric service the highest priority, so the other crews stay out the way until that's been accomplished. Personally, I've been pleased with the repair service. I was one of the lucky people who never lost electric or telephone service, but the lines for both were knocked down. The electric line was replaced without disconnecting my existing service (so I didn't have to reset any of my digital clocks). The telephone crew showed up a day later. The electric crew also cut the fallen tree limbs into fireplace size logs, which they didn't have to do (it certainly made my clean up task a bit easier). Now, if only my cable TV service were restored. (It's been out for over two weeks). Don