Newsgroups: comp.unix.aix
Path: utzoo!utgpu!cunews!nrcnet0!cfd.di.nrc.ca!ng
From: ng@cfd.di.nrc.ca (Kai Ng)
Subject: Re: Making A request to IBM (Was: Re: How does one compile to assembly?)
Message-ID: <1991Mar17.160744.19508@nrcnet0.nrc.ca>
Sender: root@nrcnet0.nrc.ca (Operator)
Nntp-Posting-Host: cfd.di.nrc.ca
Reply-To: ng@cfd.di.nrc.ca
Organization: Informatics, National Research Council Canada
References: <13111@darkstar.ucsc.edu> <1991Mar6.211740.25556@ibmpa.awdpa.ibm.com> <96@softpro.stgt.sub.org> <1991Mar13.184439.6999@ibmpa.awdpa.ibm.com> <2656@sapwdf.UUCP>
Date: Sun, 17 Mar 91 16:07:44 GMT

In article <2656@sapwdf.UUCP>, wohler@sapwdf.UUCP (Bill Wohler) writes:
|> 
|>   yes, an e-mail bug address would be very nice.  thanks for listening.
|> 

I was very supprised that the IBM tech support (defect support, whatever)
does not have an internet email channel such that customers could send
test case of bug reports. We have to do it in a very, very inefficient,
tedious and expensive way: tar to a diskette and send by mail.

In a number of instances, I just felt 'who cares' and 'never mind'ed.
I simply didn't not have the time. That's IBM's problems, why my employer
has to pay for it?

-- 
-----------------------------------------------------------------------------
Kai S. Ng                     Informatics, National Research Council Canada
INTERNET ng@cfd.di.nrc.ca     M-60 Montreal Road, Ottawa, Canada    K1A 0R6
BITNET   kain@nrcvm01.bitnet  VOICE (613) 993-0240       FAX (613) 954-2561