Newsgroups: comp.dcom.modems
Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!batcomputer!cornell!uw-beaver!ubc-cs!newsserver.sfu.ca!rob
From: rob@newsserver.sfu.ca (Rob Carpenter)
Subject: Re: V.32bis and V.17 approved by CCITT
Message-ID: <1991Mar21.051827.28579@newsserver.sfu.ca>
Organization: Simon Fraser University, Burnaby, B.C., Canada
References: <3841.27d78365@hayes.uucp> <1991Mar10.190118.10151@panix.uucp> <3847.27da9192@hayes.uucp> <1991Mar11.231226.17795@panix.uucp> <3852.27de1c60@hayes.uucp> <1991Mar17.220044.10341@larouch.uucp>
Date: Thu, 21 Mar 91 05:18:27 GMT

In <1991Mar17.220044.10341@larouch.uucp> jparnas@larouch.uucp (Jacob Parnas) writes:

>In article <3852.27de1c60@hayes.uucp>, tnixon@hayes.uucp writes:
>|> 
>|> Except for the introduction of the AT command set itself, Hayes has 
>|> rarely been "first" with anything.  Also rarely last, except to the
>|> extent that EVERYBODY is last at least temporarily, until somebody
>|> else takes over being last.  We prefer to try to be "best" rather
>|> than "first". 

It's nice to see that in this day and age, a company takes pride in its
work rather than building products with problems.

>It seems to me that when a company like US Robotics has a modem that is
>50 % faster than Hayes does and has for several months, and the US 
>Robotics can do pretty much everything that the Hayes can, and the US
>Robotics doesn't really have any major flaws, it is hard to see how
>Hayes can have the "best" modem.

Well, if you want to run out and buy a modem that will only talk to
other modems of the same kind.  By all means, buy a USR modem.

Yes, I know, Hayes does not, at the moment, have a V.32bis modem.  But
with time it will be announced.

How can Hayes have the best modem?  Look at the size of the USR, it's a
blinking eyesore.  I sure as heck don't want to have a modem the size of
an encylopaedia volume on my desk.


>Getting out fast modem standards early is really important to many modem
>users.  Waiting months for Hayes or most other vendors to come out with
>V.32bis modems, results in months of significantly higher phone bills
>and significantly lower productivity.  

Getting out fast modem standards?  They put this into production BEFORE
it was a standard.  V.32bis was did not become a "standard" until the
beginning of this month.  

>My point is that I think that if Hayes would be doing itself and the
>modem buying public a big service if it would be more aggressive in
>trying to get fast modems out the door faster like US Robotics has.

Hayes has already learned their lesson about releasing strange and
Unusual protocols.  Remeber the V-series modems?  I think Hayes would
like to forget them.

>Please understand that going with your modem vendor when it lags behind
>agressive vendors would mean money out of our pockets, higher frustration
>levels (due to the slower modem) and lower productivity for many
>months.

I think Higher frustration levels are caused by defective modems.  Not
by "slow" modem speeds.  

>If you needed to buy a modem now, and tested the US Robotics which seems
>to work fine in both V.32bis mode and V.32/V.42/V.42bis mode, and Hayes
>only offers a modem that will run at 2/3 the speed of the US Robotics,
>and the US Robotics retrains in under 100 ms vs several seconds for the 
>Hayes, which would you buy?  

The retraining speed is due to the protocol, not the modem.

Disclaimer:

I have no associaton with Hayes, US Robotics, or any other Modem
manufacturer.  I am, however, a happy owner of a Hayes 9600 Ultra.

On a small disclaimer note: 

I hate "proprietary protocols", which is why I am so anti "USR HST".
I'm glad that a high-speed protocol is emerging from the smoke.

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      Rob Carpenter             Computing Services
[Rob,Bob,Boob,Robert,Bobert]    Simon Fraser University
userdbob@ucs.sfu.ca  [Internet] Burnaby, B.C. Canada
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