Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!casbah.acns.nwu.edu!telecom-request Date: 21 Mar 91 09:20:42 GMT From: Bob Yazz Newsgroups: comp.dcom.telecom Subject: Re: AT&T's Dream-On Ad Campaign Message-ID: Organization: TELECOM Digest Sender: Telecom@eecs.nwu.edu Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 223, Message 8 of 9 Lines: 34 One other point about AT&T's 10288 campaign and potential lawsuits: I've heard a lot more than one AT&T person say that the company doesn't have a history of doing all that well when it goes to court. Why? Public opinion. (The judiciary isn't even Supposed to be immune to it.) Well before the divesta-chewer, Everything that the public could possibly hate about phones would weigh against "the phone company". Maybe now the courts will see fit to insert the cyanoacrylate of public outrage into the insatiable coin slots of COCOTery. Permanently. My latest COCOT experience was Very atypical: the COCOT claimed AT&T as the carrier and lo and behold, AT&T WAS the carrier! The phone still wanted $1.05 for an 800 number tho. BUT, the Pacific Bell operator said that that was one of the few things she could actually do something about -- she could place the 800 call for me. Alas, when I hit the first touchtone button to beep my answering machine the entire phone hung up. As a public service to those in California I'm adding Pac Bell's Own COCOT Complaint 800 number to my .signature file. I only wish their Business Office Reps and Operators knew about it -- they always Love it when I tell them there's somewhere in Pac Bell itself that they can direct angry callers to. Payphone ripoff problems in California? Call 800/352-2201 M-F, 8-5 Bob Yazz -- yazz@lccsd.sd.locus.com