Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!swrinde!elroy.jpl.nasa.gov!lll-winken!telecom-request From: kam@dlogics.com (Kevin A. Mitchell) Newsgroups: comp.dcom.telecom Subject: Would That COCOTs Had This Message-ID: Date: 23 Mar 91 03:17:21 GMT Sender: Telecom@eecs.nwu.edu Organization: Datalogics, Inc. Lines: 29 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 227, Message 5 of 13 I made a call from a pay phone outside the Harlem and Lake EL station in Forest Park (Chicago suburb) today. The Illinois Bell phone had new instruction cards that had the following on them: o Names of local and long distance carriers (IBT and AT&T) with address and 800 number for complaints. o A statement stating that you could use an access code to get your own long distance carrier. o The address of the appropriate folks at the FCC to send complaints of regulatory violations to, in red type no less! I bet a lot of folks see this, and remember it the next time they get stuck with a COCOT. I don't expect many complaints to the FCC about a Bell payphone, but basically, they've told the public where to complain about everybody else's! Kevin A. Mitchell (312) 266-4485 Datalogics, Inc Internet: kam@dlogics.UUCP 441 W. Huron UUCP: ..!uunet!dlogics!kam Chicago, IL 60610 FAX: (312) 266-4473 [Moderator's Note: The payphones in our office had these new cards installed on them a couple weeks ago. They are really sharp looking, and explain very clearly how to make complaints, etc. PAT]