Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!uwm.edu!bionet!agate!telecom-request From: ecfx@midway.uchicago.edu (Ernie Froemel) Newsgroups: comp.dcom.telecom Subject: Automated Telephone Information Systems Message-ID: Date: 23 Mar 91 09:21:10 GMT Sender: Telecom@eecs.nwu.edu Organization: University of Chicago Lines: 17 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 230, Message 4 of 14 Does anyone know of microcomputer-based applications that control automated telephone information systems? I'm looking for something that: 1. answers incoming calls, 2. plays a recorded set of instructions, 3. switches the caller to other instructions or to other phones based on touch-tones, 4. transfers to another phone in the absence of touch-tone input. Any guidance as to vendors or experiences with such software would be appreciated. Ernie Froemel ecfx@midway.uchicago.edu