Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!samsung!zaphod.mps.ohio-state.edu!pacific.mps.ohio-state.edu!linac!att!ucbvax!execu.com!cb
From: cb@execu.com (Christopher D. Brown)
Newsgroups: comp.laser-printers
Subject: Re: QMS 410 Laser Printer
Message-ID: <9103201514.AA22962@crayola.cs.UMD.EDU>
Date: 19 Mar 91 18:54:22 GMT
References: <9103151457.AA04775@crayola.cs.UMD.EDU>
Sender: daemon@ucbvax.BERKELEY.EDU
Organization: Execucom Systems Corp.
Lines: 16
Approved: laser-lovers@brillig.umd.edu

In article <9103151457.AA04775@crayola.cs.UMD.EDU> AUIDCC@DUCVAX.AUBURN.EDU writes:
>
>QMS customer support is practically non-existant.  I would look at
>another brand with better support.

I have found found QMS customer support to be prompt and courteous.
They have Fed-X'ed driver diskettes.  They replaced the entire QMS 410
for a problem which I was prepared to live with.

I love QMS and the QMS 410!!!!!!!!!!
-- 
Christopher D. Brown

Digital: {uunet|cs.utexas.edu}!execu!cb
Analog: Phone (512) 327-7070, FAX (512) 327-7133
Physical: Execucom, 108 Wild Basin Road, Two Wild Basin, Austin, TX 78746