Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!chinacat!uudell!pensoft!robin
From: robin@pensoft.UUCP (Robin Wilson)
Newsgroups: comp.unix.aix
Subject: Re: Making A request to IBM (Was: Re: How does one compile to assembly?)
Message-ID: <3326@pensoft.UUCP>
Date: 22 Mar 91 17:54:14 GMT
References: <96@softpro.stgt.sub.org> <1991Mar13.184439.6999@ibmpa.awdpa.ibm.com> <1991Mar19.152638.19508@athena.mit.edu>
Organization: Pencom Software, Austin, TX
Lines: 29

In article <1991Mar19.152638.19508@athena.mit.edu> pmartin@athena.mit.edu (Pete Martin) writes:
>If you require support, for fixes, broken code, ect.  call 1- 800-237-5511, 
                                                               ^^^^^^^^^^^^
												This is Level 1.  They answer
												this phone number ONLY!

>you will be asked your "Customer Number"  this is a seven digit number I 
>believe identifying your "Establishment" you will be asked for a problem number
                           ^^^^^^^^^^^^^
                           Company

>and if no number, your operating system.Then you get patched through to level one
                                                                         ^^^^^^^^^
                                                                         level 2

>support and from there you should be in good hands.
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
               Definitely these people are good.  for the most part...
               (After all, nobody's perfect.)


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|UUCP:     pensoft!robin                                                      |
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