Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!uunet!spooky!witr From: witr@rwwa.COM (Robert W. Withrow) Newsgroups: comp.unix.sysv386 Subject: Re: Unlimited software warranties Message-ID: <1991Mar22.143056.4580@rwwa.COM> Date: 22 Mar 91 14:30:56 GMT References: <8501@rsiatl.Dixie.Com> <6L5AUW3@xds13.ferranti.com> Organization: R.W. Withrow Associates Lines: 19 >"Satisfaction guaranteed or your money back" is just a slogan outside >organizations that raise their prices a factor of two or more to cover the >fraud. Wow, it must be a really good `fraud'! Within the last year I have bought clothes, electronics, and, yes, some computer gear, from various of these `fraudulent' firms, and have had to use the warrantee. In each case the firm rapidly, and with no questions, replaced the item, or refunded my money (depending on what I asked for). In each case the cost of the item was within a few percent (say 5-7%) of the lowest price I could find for comparable goods. In the case of the electronics item, it *was* the lowest price I could find. I guess I better phone the Attorney General's office and report this `fraud'. -- --- Robert Withrow, R.W. Withrow Associates, Swampscott MA 01907 USA Tel: +1 617 598 4480, Fax: +1 617 598 4430, Net: witr@rwwa.COM