Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!usc!apple!agate!telecom-request From: yazz@prodnet.la.locus.com (Bob Yazz) Newsgroups: comp.dcom.telecom Subject: Re: Bell of PA Answer Call Standardization Message-ID: Date: 26 Mar 91 10:33:31 GMT Sender: Telecom@eecs.nwu.edu Organization: TELECOM Digest Lines: 24 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 243, Message 3 of 14 theall@rm105serve.sas.upenn.edu (George A. Theall) writes: > Does anyone know what standard Bell of PA is referring to? Is there > really a committee somewhere weighing such matters as to whether, say, > one should press <4> or <7> to delete a message? [as a voice mail standard] Dialing 0 should get a human, preferably a competent one and immediately, though no machine can guarantee that. I posted the above opinion before and would be really interested if an Actual Committee shared my view. I think standardization would benefit voice mail users. But I have a New And Improved ritual for getting a human on voice mail systems that seems to work even more often than pushing "0" -- do it a bunch of times. I speculate that some of these systems have an "Oh, he's hopelessly confused" counter that I endeavor to exceed. Is this a superstition or is it true, voice-mail installers? Payphone ripoff problems in California? Call Pacific Bell at 800/352-2201 Bob Yazz -- yazz@lccsd.sd.locus.com They take complaints M-F, 8-5