Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!pacific.mps.ohio-state.edu!linac!att!pacbell.com!lll-winken!telecom-request From: dgc@math.ucla.edu (David G. Cantor) Newsgroups: comp.dcom.telecom Subject: New Hotel Ripoff Message-ID: Date: 26 Mar 91 17:45:12 GMT Sender: Telecom@eecs.nwu.edu Reply-To: dgc@math.ucla.edu Organization: TELECOM Digest Lines: 16 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 245, Message 8 of 8 I was just a guest at the Del Mar Hilton Hotel (in Del Mar, California). The telepone in the room had printed on it, quite clearly, "Local calls 50 cents" and I placed a call to a number in La Jolla, California, which is immediately adjacent to Del Mar and which is a local call from Del Mar (according to PacTel, which provides local telephone service in the area and which provided the telephone directory in my hotel room). My bill contained a $4.86 charge for this call. I objected and the clerk replied that it wasn't a local call. After it became clear that I was familiar with the area, etc., she stated that "Yes, it is a local call from the [PacTel] payphone in the lobby, but not from our system"! . . . David G. Cantor Department of Mathematics University of California Los Angeles, CA 90024-1555 Internet: dgc@math.ucla.edu