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From: jjwcmp@ULTB.ISC.RIT.EDU (Jeff Wasilko)
Newsgroups: comp.laser-printers
Subject: Re: QMS 410 Laser Printer
Message-ID: <9103241833.AA18693@crayola.cs.UMD.EDU>
Date: 23 Mar 91 00:27:51 GMT
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While I don't have a 410, I've had very good experience with QMS's
tech support. While their call-back support scheme is sometimes
maddening, they ususally do a good job of estimating call back time.

We had a few inital paper-transport problems with our 2210 (a 22ppm
11x17 printer), and the tech support folks gave good, solid advice. We
eventually needed a service tech to adjust the feed-mechanism, but I
can't speak highly enough of the tech's skills.

The tech support folks even helped me write a quick piece of PS code to
get a list of all fonts resident on the hard disk...

Based on what I've heard about the 410, I'd say that QMS released it a
little too early.

Jeff
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