Xref: utzoo comp.mail.uucp:6180 comp.org.usenix:1978 Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!usc!apple!autodesk!booter From: booter@Autodesk.COM (Elaine M Richards) Newsgroups: comp.mail.uucp,comp.org.usenix Subject: Re: service problem with uunet? cancel your acct, see what happens! Keywords: uunet uucp internet dns pathalias usenix psi Message-ID: <3585@autodesk.COM> Date: 27 Mar 91 02:22:10 GMT References: <3625@dagobah.UUCP> Followup-To: comp.mail.uucp Organization: The Autodesk Ant Refuge Lines: 15 [You read the article, I ain't gonna repost it] Yes, you *do* have to give them hard copy. I have used the FAX machine rather than the post office and have called to confirm receipt. This is the best way to do it. It still does not excuse the attitude I have run into of "We have a zillion sites and cannot give you the service you seem to be asking for." Even Sun Microsystems will give you great service if you throw enough money at them. ER -- E. Richards fernwood!autodesk!booter or booter@Autodesk.COM "A mere corroborative detail to add artistic verisimilitude to an otherwise bald and unconvincing narrative."