Newsgroups: comp.sys.amiga.hardware Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!caen!ais.org!sno From: sno@ais.org (Stephen Opal) Subject: Advice on Supra Wordsync SCSI controller. Message-ID: <1R5-VWF@irie.ais.org> Followup-To: sno@ais.org Originator: sno@irie.ais.org Sender: news@engin.umich.edu (CAEN Netnews) Organization: UMCC, Ann Arbor, MI Distribution: na Date: Tue, 26 Mar 1991 17:10:24 GMT After mucho problems with reselection and concurrent disk drive lockups with my BRAND NEW 6.1 v A2091 controller, my Commodore Amiga Dealer has advised that I would likely find the Supra Wordsync SCSI controller more suitable to my needs. The path to that decision was a long and winding road and has caused my Dealer to reconsider it's reliance on Commodore Amiga Technical Support for important information. The main reason for my Dealer's suggestion on the change is based mostly on Supra's satisfaction guarantee and direct credit on return. Mother Commodore only gives "parts credit" on returned equipment, regardless of the reason. With this in mind, my Dealer suggested I poll Usenet users and find out your opinions on this particular controller. As a Supra Wordsync owner: Have you been satisfied with your purchase? What problems have you had setting up your controller? Are you using multiple HD's on your system and are they all using the Supra? What drives have you had connected, and were there any difficulties? Do you have any Diskperf results that would make you reconsider your purchase? Any general comments on business with Supra in general? As a final note, my Dealer has had quite a bit of difficulty with GVP products. They have found themselves shipping back 2-3 units before getting one that works as advertised. This is across the GVP line, not just controllers. For this reason, they will *NOT* sell me a GVP unless I *INSIST* that I must have a product they produce. This is not *my* flame, but my Dealer's. Therefore, I do not wish to hear *YOUR* flames about this policy, and I will not forward your comments to them. I am only explaining that the GVP product is not available to me and so is not considered an option. Stephen N. Opal sno@ais.org rjf001!sno-1!sno -- Stephen N. Opal sno@ais.org rjf001!sno-1!sno