Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!wuarchive!psuvax1!psuvm!sml108 Organization: Penn State University Date: Wednesday, 27 Mar 1991 11:44:31 EST From: Scott Le Grand Message-ID: <91086.114431SML108@psuvm.psu.edu> Newsgroups: comp.sys.sgi Subject: Re: Showcase - SGI please respond! References: <1991Mar21.201915.23361@gpu.utcs.utoronto.ca> <1991Mar22.174054.25110@odin.corp.sgi.com> <91083.141920SML108@psuvm.psu.edu> <1166@voodoo.UUCP> In article <1166@voodoo.UUCP>, zombie@voodoo.UUCP (Mike York) says: > > >Time for me to throw in my two bits... Our local sales rep here in Seattle, >Todd Sherman, has proven to be extremely helpful on almost a daily basis. >He gets quick answers to our questions, he gets followups to our complaints, >and he gladly takes orders for new systems ;^). > >We've found the resources of the local SGI office to be a real asset, >something that others may overlook. You're lucky. Ours was a real twerp. They replaced him, but his constant false promises earned SGI a bad reputation on this campus across many departments that still lingers. I even heard someone just this weekend mutter about the guy who was in a completely different part of the university. On the other hand, our service rep is fantastic and put a lot of time into damage control. We would have probably lynched the sales guy without him... PS, perhaps your corporate status has something to do with how well you are treated. Scott