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From: William.Wilson@f89.n129.z1.fidonet.org (William Wilson)
Newsgroups: misc.handicap
Subject: Customer support
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Date: 25 Mar 91 22:11:59 GMT
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Index Number: 14157

[This is from the Blink Talk Conference]

 GD> I'm just thankful that there are some really great companies
 GD> out there who do try to satisify customer's needs.  You know
 GD> another company I want to add to my list of great companies is
 GD> Talking Computers INC.

Grant,
     In all honesty, I have found the company support from the smaller
producers to always be better than that offered by the biggest, at least
if they are a full time operation.
     Automated Functions Inc., better known as Ron Morford, author of
Softvert, is in my list of favorites, right up there with GW Micro!
     Since Ron is generally associated with TSI, I think he naturally
gets a bad rap at times, but he does handle some products on his own,
and never, and I repeat NEVER, has he not returned a call I've made to
him, or even suspected operator error on any problem I've confronted him
with.
     I like my LapTalker, one of Automated Function Inc.'s products,
very much, even though by today's standards I guess it isn't a profound
machine, and I'm very glad I got it from Ron, my friend!
                                                        Willie

... BlinkTalk, Dr. Deb and Silver in Pittsburgh!

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