Xref: utzoo alt.privacy:78 comp.org.eff.talk:1863
Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!usc!snorkelwacker.mit.edu!paperboy!hsdndev!spdcc!tauxersvilli!alphalpha!nazgul
From: nazgul@alphalpha.com (Kee Hinckley)
Newsgroups: alt.privacy,comp.org.eff.talk
Subject: Re: Caller ID problems
Keywords: Caller ID
Message-ID: <1991Mar31.180911.15863@alphalpha.com>
Date: 31 Mar 91 18:09:11 GMT
References: <13801@asylum.SF.CA.US> <1991Mar29.154847.16915@engin.umich.edu> <1991Mar29.195940.12006@eng.umd.edu> <1991Mar30.194145.4202@netcom.COM>
Organization: asi
Lines: 24

In article <1991Mar30.194145.4202@netcom.COM> edg@netcom.COM (Ed Greenberg) writes:
>You know, 800 numbers get automatic number ID now.  They have for
>several years.  American Express (I'm told) tried an experiment with
>answering calls with the customer's name, but gave it up due to bad
>feedback.  
I can believe that.  I called MacConnection the other day, told them
what I wanted to order and then waited for them to ask me for my account
number, name, address....  Instead they asked me if I wanted to use
my USAA credit card.  I just about died.  It's a very strange feeling
to have a total stranger start telling you stuff about yourself.

>>6. The Caller ID compatable answering machine
>
>I want one of these :-)
Ditto!

-- 
Alfalfa Software, Inc.          |       Poste:  The EMail for Unix
nazgul@alfalfa.com              |       Send Anything... Anywhere
617/646-7703 (voice/fax)        |       info@alfalfa.com

I'm not sure which upsets me more: that people are so unwilling to accept
responsibility for their own actions, or that they are so eager to regulate
everyone else's.