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From: n8840371@unicorn.cc.wwu.edu (Todd Crowe)
Newsgroups: comp.os.msdos.misc,comp.os.msdos.apps
Subject: Re: Window 3.0 is a Pain
Message-ID: <1991Apr1.200615.10603@unicorn.cc.wwu.edu>
Date: 1 Apr 91 20:06:15 GMT
References: <2151@minnow.sp.unisys.com>
Organization: Western Washington University, Bellingham WA.
Lines: 24

lee@minnow.sp.unisys.com (Gene Lee) writes:
>I have been trying to load windows 3.0 on my new DTK 486/25 with no luck.
>Windows runs fine if I put it in Real or Standard mode but if I try to 
>run it in Enhanced mode it dies.  The worst thing about it is that it 
>does not print any error messages, it just goes back to the DOS prompt
>while the opening logo screen is still up.  
>
>I called Microsoft (I should have known better) and all the guy could do
>is guess at problems (If it printed out the reason it died they wouldn't
>have to guess. The best he could come up with was that it was my graphics
>card and told me to get a new win3 driver from paradise.  I did and it 
>still doesn't work.
> [stuff deleted]

It sounds like you only called MS once.  Their tech support can vary greatly
depending on who you speak to.  I recommend that you call them once more,
if you don't get a definite answer make them check into the problem and give
you a "call-back"; don't let them give you a, "well, try this..." answer.
Microsoft support is tiered, so you might also ask to speak with a Windows
specialist.  Good Luck.

           |                   Todd Crowe                        |
           |  n8840371@unicorn.wwu.edu or TODDC@nessie.wwu.edu   |
   There are three types of people, those who can count and those who can't.