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From: heiser@tdw206.ed.ray.com (Bill Heiser - Unix Sys Admin)
Newsgroups: comp.periphs.scsi,comp.sys.ibm.pc.hardware
Subject: Maxtor Drive Warranty Repairs/Exchange
Keywords: sloowww
Message-ID: <3853@tdw206.ed.ray.com>
Date: 1 Apr 91 20:44:39 GMT
Article-I.D.: tdw206.3853
Sender: heiser@tdw206.ed.ray.com (Bill Heiser - Unix Sys Admin @ Raytheon Company, Sudbury MA)
Distribution: usa
Organization: Raytheon Company, Sudbury MA
Lines: 17


Has anyone else had any experience with Maxtor for warranty repair/
replacement?  I sent a drive in FOUR weeks ago, and have heard nary
a peep from them.  I have called numerous times over the past week or so,
and have never gotten a reply.  This is *extremely* annoying to not get
a reply from a place of business.  

How long does it usually take to get a drive back from Maxtor?

Four weeks seems extremely excessive ...


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