Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!bcm!lib!mdaali.mda.uth.tmc.edu!drg
From: drg@mdaali.mda.uth.tmc.edu (David Gutierrez)
Newsgroups: comp.sys.mac.hardware
Subject: Re: IIci + E-machine T-16
Message-ID: <4910@lib.tmc.edu>
Date: 2 Apr 91 16:47:54 GMT
References: <16302@chaph.usc.edu>
Sender: usenet@lib.tmc.edu
Organization: Univ. Texas M.D. Anderson Cancer Center
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Nntp-Posting-Host: drg.mda.uth.tmc.edu

In article <16302@chaph.usc.edu> tchi@sal-sun34.usc.edu (The Answer 
Company) writes:
> Also, does anyone know when QMS will come out with Revision 8 ROMS for 
the
> PS-410?  The tech guy told me they will contact me when it's out and I 
had
> to put my name on a list.  Has anyone got a ROM revision from QMS -- do I
> have to send the printer back or are these user-serviceable?

We had to upgrade the crappy version 1 ROMs in our PS-410 to version 7. 
QMS was great; they offered to ship me a new printer with the version 7 
ROMs. When I received it, I was to put my version 1 printer in the same 
box and send it back. Too bad I couldn't do it that way - the Great State 
of Texas insisted that I fill out a bunch of paperwork and wait a month to 
get our purchasing department to handle it.

(I shouldn't complain about the delay - I've had some vendors (Shiva and 
Jasmine) completely lose products I sent back for repair/exchange. Only 
the paper trail forced them to cough up the missing products.)

David Gutierrez
drg@mdaali.cancer.utexas.edu

"Only fools are positive." - Moe Howard