Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!wuarchive!zaphod.mps.ohio-state.edu!uwm.edu!psuvax1!rutgers!aramis.rutgers.edu!remus.rutgers.edu!romulus.rutgers.edu!declan From: declan@romulus.rutgers.edu (Declan McCullagh/LZ) Newsgroups: comp.sys.next Subject: Re: the latest update about Upgrade Message-ID: Date: 2 Apr 91 05:26:29 GMT References: <1991Apr2.035720.15911@eng.umd.edu> Organization: Rutgers Univ., New Brunswick, N.J. Lines: 40 In article <1991Apr2.035720.15911@eng.umd.edu>, cyliao@eng.umd.edu (Chun-Yao Liao) writes: In article <1991Apr2.035720.15911@eng.umd.edu>, cyliao@eng.umd.edu (Chun-Yao Liao) writes: > I AM TIRED, AND PERIOD. > > to summarize a little bit about the history, I ordered my 030 cube on July7th > 1990 under the deal of getting free upgrade ASA upgrade is available > Since then, they've told me that I'd receive my upgrade in Nov 90, Jan 91, > mar 91. Now that it's Apr 91, I still don't get anything. NeXT is not > keeping their promise, at least, to me. Let me say a word or two in NeXT's defense, since it's unlikely that they'll defend themselves here. NeXT is a small company, and most people do the jobs that two or three people would at other companies - they DO try their best; they're just really busy. They've also recently moved their order management facility to Fremont, presumably to be closer to the factory. Some of your problems may stem from that. I'm not aware of any purchasing option as of last summer in which you could buy an 030 cube and get a free 040 upgrade. There was something last fall, though. Perhaps your local NeXT representatives aren't familiar with it either, if it was something specific to your (old) university. Just guessing... In any case, some aspects of this are inexcusable. Also, I'm afraid you're out the $30 you spent. I do hope you get your upgrade ASAP - you've waited long enough for it. Keep in touch with NeXT, and call that 800 number daily. That seems to work for me and other people I know. Good luck... > Is someone out there trying to force me commit suicide? Do you REALLY want the answer to that? $-) -Declan