Xref: utzoo comp.sys.mac.misc:10431 comp.windows.ms:11062 Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!usc!sdd.hp.com!spool.mu.edu!cs.umn.edu!kksys!orbit!whir From: whir@orbit.cts.com (Rick Allard) Newsgroups: comp.sys.mac.misc,comp.windows.ms Subject: Re: give me solid facts: why is the mac better than MeSsy DOS/WINDOWS Message-ID: <4482@orbit.cts.com> Date: 2 Apr 91 05:11:09 GMT References: <1991Mar26.011127.28302@amd.com> <1991Mar26.063111.3133@cs.uoregon.edu> <1991Mar26.165101.10570@cs.uoregon.edu> <1991Mar26.181438.17611@jato.jpl.nasa.gov> <16994@burdvax.PRC.Unisys.COM> Reply-To: whir@orbit.UUCP (Rick Allard) Organization: Orbit Lines: 32 In article <16994@burdvax.PRC.Unisys.COM> dave@PRC.Unisys.COM (David Lee Matuszek) writes: > >To achieve this, the engineer has to... >(3) >test the program with real users, being as open as humanly possible to >complaints and suggestions, and (4) revise and test in a seemingly >endless cycle until the interface and functionality are "right." > In my day-to-day use, especially of Microsoft stuff -- only partially accounting for scale, I cannot believe houses do nearly enough of this. Yes, software is complicated, but it doesn't vary statistically like an auto nor is it difficult to test. Just do it sufficiently many times, and *listen* and watch closely. Think of the 100,000 or million times we all go down the same dumb path of some idiotic menu, and how that got left in! ... >I don't believe a "happy medium" is needed or appropriate. We have a >free marketplace; users buy or don't buy your product. If you strike >a compromise and I give buyers what they want, you're out of business. >Those are the facts of life. Since Microsoft has a near monopoly they can operate on inertia, and it is clear to me, who must use there products, that despite their capability to be sensitive to their customers, they do not practice this most important rule (3 & 4 from David). ooooooooooooootter#spoon in bowl !!!!!!!!!!!!& RooM & !!!!!!!!!!!!R oooo M