Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!pacific.mps.ohio-state.edu!linac!att!ucbvax!ucdavis!csusac!usenet From: emmonsl@athena.ecs.csus.edu (L. Scott Emmons) Newsgroups: comp.sys.amiga.marketplace Subject: Re: Good experience with dealer (Put's Electronics) Message-ID: <1991Apr6.231322.14011@csusac.csus.edu> Date: 6 Apr 91 23:13:22 GMT References: <8717@ucdavis.ucdavis.edu> Sender: usenet@csusac.csus.edu (News account (alt)) Distribution: usa Organization: California State University, Sacramento Lines: 33 In article <8717@ucdavis.ucdavis.edu> zerkle@iris.ucdavis.edu (Dan Zerkle) writes: >I just had a good experience with a dealer that reflects well on >Commodore USA. > [stuff about put's] Glad you had a good experience with them; I didn't. I went up to see about purchasing a 3000UX. They were unable to answer even my most basic questions (Why 2 video ports, what's "kickstart", and so on). Their answer: "It's a new machine, and we don't really know anything about it..." Oh, ok, no biggy. So, I ask them if they mind if I play around on the machine. The answer: "Well, I guess so, just don't screw it up or move the folders around or do anything like that." Very trusting, eh? Only computer store I've ever been in where they have an adversion if you play with the machines. Also, I had trouble getting a sales-person to help me out. In all fairness, I only dealt with 2 of however many employees work there, and maybe I just hit them on a bad day; however first impressions are important for customers. They do have a nice try-before-you-buy policy on software, where you can open it and run it on the 3000 and see if it works, at any rate. My solution? I turned my business to another dealer in Sacramento. Multimedia Design & Graphics. While not a consumer-oriented store they have gone to great pains to make me a very happy customer. I am glad you did have a good experience with them, Dan. Because you did I will consider going to them again... L. Scott Emmons --------------- emmons@csus.csus.edu ...[ucbvax]!ucdavis!csus!emmons Packet: kc6nfp@kg6xx.#nocal.ca.usa.na