Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!caen!kuhub.cc.ukans.edu!pfterry
From: pfterry@kuhub.cc.ukans.edu
Newsgroups: comp.sys.mac.hardware
Subject: Re: Apple 13" RGB Won't Turn On and Stay On
Message-ID: <1991Apr6.132421.29502@kuhub.cc.ukans.edu>
Date: 6 Apr 91 13:24:21 CST
References: <1991Mar23.224435.4972@ux1.cso.uiuc.edu> <1271@duteca4.UUCP> <1991Mar28.171514.17209@groucho>
Organization: University of Kansas Academic Computing Services
Lines: 63

In article <1991Mar28.171514.17209@groucho>, hermens@ted.cs.uidaho.edu writes:
> I was able to fix a monitor that did the same exact things listed in the
> following articles.  I am curious to find out what others have done to
> repair their Apple monitors and if there are others who have suffered
> this problem.  Please e-mail.
> 
> Leonard

My local Apple service tech replaced all of the components in the
monitor except for the tube before he was able to get the monitor to
come on and stay on. However, the screen was so blue (the opposite of
the lack of no blue hue problem) that I had trouble looking at it for
any length of time. The monitor wasn't even a year old, and we had to
badger Apple for a month before they gave me a brand new monitor.

As a side note: When I called the 800 customer service line, the rep 
said I could purchase Apple care if I was worried that the monitor in 
it's "fixed" state wouldn't last. She didn't seem to care that the
colors were hopelessly wrong.

Fred Terry
 
> In article <1271@duteca4.UUCP> thomas@duteca (Thomas Okken) writes:
>>From article <1991Mar23.224435.4972@ux1.cso.uiuc.edu>, by balg0514@uxa.cso.uiuc.edu (Brian Allen Levine):
>>> The other day I went to turn on my Mac II system like I've done hundreds
>>> of other times.  This time, however, the monitor wouldn't turn on and
>>> stay on.  More specifically, everything powered up and stayed up except
>>> for the monitor.  The monitor's power-on light lit for a moment, and
>>> then went dead.  Nothing ever appeared on the monitor itself.  
>>> 
>>> I replicated this phenomenon several times within a half hour or so.  I
>>> then took the monitor into a local Apple dealer, and he replicated the
>>> problem on his Mac II system, so I left the monitor for service.  A
>>> couple days and telephone calls later, I learned that the service man
>>> was unable to replicate the problem.  Now the monitor seems to work fine
>>> on my home system again.  
>>
>>I've been having the same problem. There has been a lot of discussion in the
>>past in this newsgroup on Apple 13" monitor problems, but I doubt whether this
>>is the same problem (the other problem was monitors spontaneously switching
>>off *after some use*, this problem is monitors refusing to switch on).
>>The problem is intermittent; sometimes I'm OK for weeks, sometimes it happens
>>twice a week (which is as bad as it gets; not bad enough for a service guy
>>to wait for, I'm afraid).
>>When the problem occurs, you can hear the relay inside the monitor clicking on
>>and immediately off again. Normally, it clicks off after a few seconds, when
>>the picture has come on.
>>Turning the monitor off (with the switch on the back) and back on a few minutes
>>later usually does the trick, but not always, and it is *very* annoying.
>>
>> - Thomas (thomas@duteca.et.tudelft.nl)
-- 


************************************************************************
**                              **                                    **
**  Fred Terry                  **    If you turn the crank of a      **
**  Kansas Geological Survey    **    sausage machine backwards,      **
**  Univ. of Kansas             **    pigs don't come out the         **
**  Lawrence, KS  66047         **    other end.                      **
**  pfterry@kuhub.cc.ukans.edu  **                    --Cliff Stoll   **
**                              **                                    **
************************************************************************