Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!uwm.edu!spool.mu.edu!news.nd.edu!grumpy.helios.nd.edu!rcook
From: rcook@grumpy.helios.nd.edu (Robert Kelley Cook)
Newsgroups: comp.windows.ms
Subject: Gripe on Microsoft
Message-ID: <1991Apr9.035601.2330@news.nd.edu>
Date: 9 Apr 91 03:56:01 GMT
References: <1991Mar29.185155.16034@sbcs.sunysb.edu>
Sender: news@news.nd.edu (USENET News System)
Reply-To: rcook@helios.nd.edu ()
Organization: Univ. of Notre Dame
Lines: 24

In article <1991Mar29.185155.16034@sbcs.sunysb.edu>, altman@sbcs.sunysb.edu (Jeff Altman) writes:
|> Just received some new mice directly from MS yesterday.
|> In it there is a new version of Mouse Software Version 8.0.
|> 
|> 
|> You should probably be able to order the new software by calling
|> MS Customer Support.  Typical upgrade fees are $10 or $15 if I remember
|> correctly.
|> 

This has always irritated me about Microsoft.  Why don't they put updates to 
things like mouse drivers on an FTP site or to selected bulletin boards.
The mouse software should be free, I obviously already bought their mouse.
They always charge $10 for a minor upgrade, plus the charge of their new
900 number in order to order it.

I like the way Central-Point Software does it.  I bought PC-Tools 5.0 and
sent in the registration card a few days before I heard about PC-Tools 5.5
being released.  Without even asking them, they sent me PC-Tools 5.5 for free.
They also maintain a bulletin board for downloading corrections to their software.

Just Flaming,
Robert Kelley Cook
U. of Notre Dame '91