Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!uwm.edu!bionet!agate!ucbvax!bloom-beacon!eru!kth.se!cyklop.nada.kth.se!news From: d88-pfo@dront.nada.kth.se (Peter Forsberg) Newsgroups: comp.os.os2.apps Subject: Re: Excel 2.2 not printing with 1.3 ATM Message-ID: Date: 11 Apr 91 21:06:48 GMT References: <1991Apr10.064905.25697@Informatik.TU-Muenchen.DE> Sender: news@nada.kth.se (Mr News) Organization: Royal Institute of Technology, Stockholm, Sweden Lines: 46 In-reply-to: rommel@Informatik.TU-Muenchen.DE's message of 10 Apr 91 06:49:05 GMT In article <1991Apr10.064905.25697@Informatik.TU-Muenchen.DE> rommel@Informatik.TU-Muenchen.DE (Kai-Uwe Rommel) writes: I have been using Excel 2.2 for a while now, with 1.2 first and with 1.3 now. Since installing the OS/2 version 1.3 (with Adobe Type Manager) Excel does no longer print. When I choose the print command, the print dialog box appears, after choosing Ok, the Cancel-Box appears and it begins spooling. The job appears in the Print Manager's queue and after a while Excel finishes spooling and the Cancel-Box disappears, everything without any error message. But the job hangs in the Print Manager's queue and never starts printing. I have already tried to copy the created spool file directly to LPT1 (I use an Epson LQ-500 24pin printer with the driver supplied with OS/2 1.3), but it seems to be incomplete. I assume that Excel aborted during printing because of an internal error but issued no warning to the user. Doe anyone have an idea what to do now? Excel 2.2 has known problems with printing (performance and others). There is a free upgrade to 2.21 available from where you bought Excel. Generally, in the case with jobs getting stuck in the queue, you should carefully check all information that you can get with "Job info" against your printer and queue settings. Form etc. should be identical. You could get even more info by type'ing the .JOB file (although in a less well- presented form :-). You also should not rely on the possibility to perform direct copy's of spool files to the port, as they are NOT guaranteed to contain valid printer data (in fact they generally will contain a PM Metafile if printed from a PM app with PM_Q_DEFAULT chosen). Furthermore the spooler will intercept the copy to the LPT device, and queue it up again (but now as a PM_Q_RAW job). Hope that this will help... Kai Uwe Rommel DOS ... is still a real mode only non-reentrant interrupt handler, and always will be. -Russell Williams (MS) / Peter Forsberg, (RIT & IBM Sweden) -- _______________________________________________________________________________ Peter Forsberg Royal Institute of Technology, Stockholm, Sweden. Internet: d88-pfo@nada.kth.se ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~