Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!uwm.edu!bionet!agate!usenet.ins.cwru.edu!abvax!iccgcc!kambic From: kambic@iccgcc.decnet.ab.com Newsgroups: comp.software-eng Subject: Re: Software Quality Message-ID: <4239.2805a798@iccgcc.decnet.ab.com> Date: 12 Apr 91 17:27:04 GMT References: <36650001@hpopd.pwd.hp.com> <3955.27ee3172@iccgcc.decnet.ab.com> <1853@manta.NOSC.MIL> <1991Apr2.200958.8208@spool.cs.wisc.edu> <4909@berry7.UUCP> Lines: 15 In article <4909@berry7.UUCP>, saxena@motcid.UUCP (Garurank P. Saxena) writes: > dparter@shorty.cs.wisc.edu (David Parter) writes: > So far so good. However, if > the manager takes positive steps and tries to improve the person's > capabilities, that is a good use of the metrics data. What engineers > fear most is that the metrics will be utilised in a manner which will > affect them negatively. These are messages that top management must pound into everyone. Both the engineers and management are measuring to improve, not to evaluate, and that both engineers must learn to take risks: the risk of presenting metrics data so that everyone knows product/process status, and management risk of waiting to let the engineers apply the metrics to improve the process. GXKambic standard disclaimer