Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!usc!cs.utexas.edu!oakhill!nddsun1!digital!digital.sps.mot.com!chen From: chen@digital.sps.mot.com (Jinfu Chen) Newsgroups: comp.sys.apollo Subject: Re: APRs (FLAME ON) Message-ID: <50e4e732.3593b@digital.sps.mot.com> Date: 10 Apr 91 18:45:09 GMT References: <9104082143.AA24021@pan.ssec.honeywell.com> <1991Apr9.173756.24708@alchemy.chem.utoronto.ca> Sender: news@digital.sps.mot.com Organization: Motorola, LICD, SPS, Mesa, AZ Lines: 34 Nntp-Posting-Host: logic In article <1991Apr9.173756.24708@alchemy.chem.utoronto.ca> system@alchemy.chem.utoronto.ca (System Admin (Mike Peterson)) writes: >In article <9104082143.AA24021@pan.ssec.honeywell.com> thompson@PAN.SSEC.HONEYWELL.COM (John Thompson) writes: >>The subject says most of it -- I'm ticked at HP's APR 'resolution' method. >>Consider FLAME ON through this whole thing. >> >>3) Their response is that this is not a bug -- it is working within specs. >> The comment was that "When the wildcard specification has no match, as far >> as lst is concerned it is quivalent (sic) to mot specifying any pathname." >> THEY GAVE ME THE BEHAVIOR, AND SAID THAT IT'S OKAY, SINCE IT BEHAVES LIKE >> IT BEHAVES!!!!! > >I have had a bunch of APRs "resolved" with this now-classic response too - >the person who thought up "working within specs" should have got a big pay >raise. This is how you reduce the APR count and claim that this is the best >quality software ever: Bugs? What bugs? I don't see any bugs! >(Maybe it's a "feature" :-) ). In addition, they can add one to the list >of closed APRs for SR10.4. Another classic example is the response to my APR about /com/tpm. We found out users can use tpm when crp'ing on or rsh/rlogin/telnet to change mouse/touchpad device sensitivity on the node. I filed an APR complaing about it. All it would take Apollo to fix is adding a pad_$isa_dm_pad call to the program. The response, on the other hand, gave the classic answer of "it's a feature, not a bug". -- Jinfu Chen (602)898-5338 Motorola, Inc. SPS Mesa, AZ ...uunet!motsps!digital!chen chen@digital.sps.mot.com CMS: RXFR30 at MESAVM ----------