Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!pacific.mps.ohio-state.edu!linac!midway!ellis.uchicago.edu!ecfx From: ecfx@ellis.uchicago.edu (Ernie Froemel) Newsgroups: comp.sys.mac.comm Subject: Automated Telephone Information Systems Message-ID: <1991Apr11.194747.10854@midway.uchicago.edu> Date: 11 Apr 91 19:47:47 GMT Sender: news@midway.uchicago.edu (NewsMistress) Distribution: usa Organization: University of Chicago Lines: 16 Does anyone know of microcomputer-based applications that control automated telephone information systems? I'm looking for something that: 1. answers incoming calls, 2. plays a recorded set of instructions, 3. switches the caller to other instructions or to other phones based on touch-tones, 4. transfers to another phone in the absence of touch-tone input. Any guidance as to vendors or experiences with such software would be appreciated. Ernie Froemel ecfx@midway.uchicago.edu