Path: utzoo!utgpu!watserv1!maytag!xenitec!zswamp!root
From: root@zswamp.uucp (Geoffrey Welsh)
Newsgroups: comp.dcom.modems
Subject: ATI 9600/etc
Message-ID: <7217.280BD67E@zswamp.uucp>
Date: Tue, 16 Apr 91 08:11:38 EST
Organization: Izot's Swamp BBS (FidoNet), Kitchener, Ontario

Jordan Melville (Jordan_Melville@mindlink.UUCP ) wrote:

 >I'm thinking of buying one of ATI's new 9600 bps v.32 
 >modems, but haven't heard too much from it.

   In my general experience, ATI modems are fairly good.  Their line quality 
is acceptable, their features excellent... and their service stinks.

   I've seen people complain that upgrading a USRobotics modem meant shipping 
it to a service center, who'd do the work and ship it back within a day or 
two... ATI reports "five to seven business days" *work* time!

   A friend recently *delivered* his ATI 2400etc/e modem to ATI in Toronto for 
upgrade to V.42bis and, about a week later, was in Toronto again and called to 
ask if the upgrade was finished, since he was in town again and would like to 
pick it up; he was told that *finding* the modem would take a day and a half, 
and that he'd be best just to wait until he was contacted.  A few days later 
(which was just a few days ago), someone he described as barely speaking 
English called him and, after several minutes of very confusing conversation 
(if you can call it that) he determined that it was ATI calling to tell him 
that his modem's ready.

   He's not on his way to Toronto at the moment, so I may pick the modem up 
for him.  If so, I may get to play with their V.42bis ROMs for a few days.
 

--  
UUCP:     watmath!xenitec!zswamp!root | 602-66 Mooregate Crescent
Internet: root@zswamp.fidonet.org     | Kitchener, Ontario
FidoNet:  SYSOP, 1:221/171            | N2M 5E6 CANADA
Data:     (519) 742-8939              | (519) 741-9553
The mile is traversed not by a single leap, but by a procession of coherent 
steps; those who insist on making the trip in a single element will be
failing long after you and I have discovered new worlds. -- me