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From: mmorse@Z.NSF.GOV ("Michael H. Morse")
Newsgroups: comp.mail.mh
Subject: Re: Checking out messages to a mailing list.
Message-ID: <9104171540.AA08656@z.nsf.gov>
Date: 17 Apr 91 15:40:50 GMT
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Organization: The Internet
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> When our users have question they send it to an alias that gets exploded
> to each of the Admins.  So we each get a copy of the message.  We then run 
> into the problem of not knowing who is going to answer the question, without
> asking each other in person.  It would be nice if there was someway we could
> "check-out" a question to answer to eliminate the confusion.
> 
> Does anyone have any ideas, or is anyone currently doing something like
> this???  I would imagine this situation is not unique.

There's a system called queuemh designed to handle this.  Ftp it from
boulder.colorado.edu.  It's file pub/queuemh.tar.Z.

I've never used it, but from the documentation it appears that some thought and
effort has been put into solving something close to the problem you describe.

--Mike

-- 

Michael Morse                           Internet: mmorse@note.nsf.gov
National Science Foundation               BITNET: mmorse@NSF
1800 G St. N.W. Room 401               Telephone: (202) 357-7659
Washington, D.C.  20550                      FAX: (202) 357-7663