Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!wuarchive!zaphod.mps.ohio-state.edu!sol.ctr.columbia.edu!lll-winken!taurus!aldebaran!schweige From: schweige@aldebaran.cs.nps.navy.mil (Jeffrey M. Schweiger) Newsgroups: comp.misc Subject: Re: Closing a CompuServe Account Message-ID: <2099@aldebaran.cs.nps.navy.mil> Date: 16 Apr 91 00:50:58 GMT References: <1991Apr11.232609.172@rushpc> <27FC6BD2.4420@orion.oac.uci.edu> <1036@wshb.csms.com> <1991Apr12.181744.15931@ux1.cso.uiuc.edu> Reply-To: schweige@taurus.cs.nps.navy.mil (Jeffrey M. Schweiger) Organization: Naval Postgraduate School, Monterey CA Lines: 36 In article dickerson@vf.jsc.nasa.gov writes: >In <1991Apr12.181744.15931@ux1.cso.uiuc.edu> tmkk@uiuc.edu (Scott Coleman) writes: > > >>One potential problem: Compu$urcharge doesn't send you a bill. CI$ normally >>bills directly to one's credit card. What do you expect Doug's friend to do, >>stop paying his VISA bills? That may get his VISA card revoked, which would >>certainly stop the Compu$urcharge billing (the VISA people would of course >>inform CI$ that the account had been closed) but I think the side effect of >>losing the VISA might be a bit undesirable. > >This was one of the chief reasons I cancelled my account. Compuserve seems >to go out of their way to hide the real cost of service. The online billing >only gives totals and they NEVER mail a statement. I've found no way to >determine the cost of each component of the bill other than a SWAG. >Russell Dickerson Internet: dickerson@vf.jsc.nasa.gov Actually, complete itemization of Compu$erve charges is available online in the free (no charge) billing information area. The 'billing detail' section gives the connection times and duration for the individual services used along with the associated charges. The section also allows the user to request a specific written statement of charges (this, however, does cost). I have not, however, found a predetermined way to cancel an CompuServe account online. Jeff Schweiger -- ******************************************************************************* Jeff Schweiger Standard Disclaimer CompuServe: 74236,1645 Internet (Milnet): schweige@taurus.cs.nps.navy.mil *******************************************************************************