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From: Alan.Hess@f1000.n261.z1.fidonet.org (Alan Hess)
Newsgroups: misc.handicap
Subject: Quickie help
Message-ID: <18774@bunker.isc-br.com>
Date: 15 Apr 91 15:44:47 GMT
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Index Number: 14928

[This is from the Spinal Injury Conference]

I would like to commend the Quickie wheelchair company for their quick response
to a problem I had.  Due to a timing mixup between my wheelchair supplier,
myself, and Quickie, I wound up with a new Quickie 1 electric chair rather than
the Quickie P-300 I needed.  The Quickie 1 sat at the suppliers for months - he
didn't think he could send it back without paying a restocking fee, which I
couldn't afford.  Meanwhile, I kept getting stuck every time I went outdoors in
my current chair.  After I got stuck outside for over an hour last week, I
finally said "screw this", and wrote a letter to Quickie explaining my problem.
This evening, I received a personal call from Quickie, and was told that my
dealer could indeed return the unused chair, at which point they will ship a
P-300.  I think Quickie desrves several brownie points for their action - it's
nice to find a company that cares about its customers.  *adh*

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