Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!swrinde!zaphod.mps.ohio-state.edu!maverick.ksu.ksu.edu!rutgers!faatcrl!jprad
From: jprad@faatcrl.UUCP (Jack Radigan)
Newsgroups: comp.sys.amiga.datacomm
Subject: Re: JR-Comm 1.02 ANSI bugfix patch/.
Message-ID: <1253@faatcrl.UUCP>
Date: 23 Apr 91 13:46:01 GMT
References: <1198@faatcrl.UUCP> <825.28019573@vger.nsu.edu> <1217@faatcrl.UUCP> <1991Apr13.182204.16448@unlinfo.unl.edu> <1241@faatcrl.UUCP> <853.280e429a@vger.nsu.edu>
Organization: FAA Technical Center, Atlantic City NJ
Lines: 27

manes@vger.nsu.edu ((Mark D. Manes), Norfolk State University) writes:

>Obvisouly there is a problem here Jack.  I am a bit unhappy (not overly
>unhappy) that I did not know there was a update on a piece of software
>that I paid for.  I learned about it by seeing it posted on a local BBS.  I
>>> felt << as though you did not care about _me_ anymore as I have already
>paid.  I am sure that is not the case, but by releasing a update to the
>masses and _not_ to the people who have paid for the priveledge of using
>a great program, is like shooting ones own foot.  

  I should have mentioned this earlier, but the 1.1 release is going to do
away with the seperately available registered version.  I'm going to add
some sort of password verification utility so that you can upgrade via a
local download, sorta like the "Demand upgrade" that Chuck Forsberg uses for
DSZ and ZCOMM.

  The present method does have its problems, that's why I'm moving away
from it with 1.1.

>I also kinda think that you might want to respond a bit nicer to complaint.
>I grant that the posting that prompted you was not nice, but it _is_ customer
>feedback, nice or not.

  True, sorry about the rub there, I wasn't trying to cast you off like that,
even though I managed t.

  -jack-