Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!usc!jarthur!sif.claremont.edu!greg
From: greg@sif.claremont.edu (Tigger)
Newsgroups: comp.sys.next
Subject: Re: Steven P. Jobs reality distortion field?
Message-ID: <1991Apr23.205900.1@sif.claremont.edu>
Date: 24 Apr 91 03:59:00 GMT
References: <1991Apr21.060729.21077@rick.cs.ubc.ca> <1991Apr22.163450.1@sif.claremont.edu>
Sender: news@jarthur.Claremont.EDU
Distribution: comp.sys.next
Organization: Pomona College
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Yesterday I posted a bit of a flame about the way NeXT seems to have been
treating this campus recently.  Today there were some developments.  First,
there is one thing I forgot in my post yesterday, and one thing that I
didn't know.  What I forgot is that our NeXT rep left the company about three
weeks ago.  What I didn't know is that the individual who has taken his
place is not a trained sales rep, but (as I understand it), a technical rep
who is filling in until NeXT can find a new sales rep.  Given those
circumstances it is not surprising that there have been a few crossed wires.
We're less than a month from the end of our school year here, and hopefully
over the summer everything can be ironed out.  It would be nice to see NeXT
outsell IBM in September's big "back to school" buying rush.

The best part about the whole thing is that when I came in today I found
mail from both our acting rep and a high-ranking individual at NeXT corporate.
Perhaps this is no surprise to veterans of comp.sys.next, but I've only been
reading for about a week, and I find such responsivness wonderful.  I have
bitched on occasion in other groups about other vendors (including the ones
mentioned in my last post), but I have certainly never received any official
response.  I'm very impressed, and if NeXT can bring this level of service
out into the field in person, they'll be doing better than just about any
other computer vendor I've dealt with.

All that said, I hope NeXT makes it.  I've been hoping that for two and a 
half years now.  We've ordered our first NeXT here at Pomona, and I can't
wait until it comes in so that I can play with it.

Greg Orman                                   greg@pomona.claremont.edu
Systems Manager                              greg@pomona.bitnet
Seaver Academic Computing Services
Pomona College                               Standard disclaimer-type stuff