Path: utzoo!telecom-request Date: 23 Apr 91 17:42:13 GMT From: "John M. O'Shaughnessy" Newsgroups: comp.dcom.telecom Subject: Re: A Very Sophisticated ACD From Dytel Message-ID: Organization: Open Systems Architects, Inc., Mpls, MN Sender: Telecom@eecs.nwu.edu Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 304, Message 12 of 12 Lines: 9 We installed a Dytel box at the Roach Organization when I worked there and helped them move into a new buidling. It's very impressive, and we needed good flowcharts to help us keep up with all the options. John M. O'Shaughnessy osh@osa.com Open Systems Architects, Inc. Minneapolis, MN