Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!swrinde!zaphod.mps.ohio-state.edu!van-bc!ubc-cs!rick.cs.ubc.ca!e4666881
From: e4666881@rick.cs.ubc.ca (richard louie)
Newsgroups: comp.sys.handhelds
Subject: Re: A comment about HP policies
Message-ID: <1991Apr26.232356.17335@rick.cs.ubc.ca>
Date: 26 Apr 91 23:23:56 GMT
References: <1991Apr24.021447.1916@eecs.nwu.edu>
Sender: news@rick.cs.ubc.ca (Usenet News)
Organization: Rick Lab, CPSC, UBC, Vancouver, B.C., Canada
Lines: 39

In article <1991Apr24.021447.1916@eecs.nwu.edu> kaufman@eecs.nwu.edu (Michael L. Kaufman) writes:
>
>About 8 months ago there was a lot of discussion about the fact that HP was 
>giving away free equation library cards with the purchase of a new HP48.  Many
>people (myself amoung them) felt that HP had somehow treated them shabily. We 
>felt that we had supported HP by buying our 48s right away and that HP had
>not returned the favor.  I would like to point out that HP did exactly the same
>thing with the LaserJet IIP.  People who waited a few months were given free
>paper trays (a $200 value).
>
>Many people disagreed with our complaints.  They said that the people who 
>purchased their 48s right away got the advantage of having their 48s right
>away and did not deserve anything else.
>
>The point that I tried to make then, and that I can probably make better now,
>is this.  I will probably get a 95.  My father will probably get one, too.  If
>HP did not have the habit of offering free incentives 5 months after introducing
>new products we would buy our 95s as soon as they were available.  Now we will
>wait and see.  I wonder how many people out there are not going to buy a 95 for
>the same reason.  Also, given the way the market works, I wonder how many people
>will end up buying products from other companies.  If Poqet drops their price
>while I am waiting, I may go with a Poqet instead.

	I have had a similar experience with HP when I purchased my 48sx.
I had originally purchased it within the stated period of time so that
I would be entitled to get my free library card.  Unfortunatelt, HP was
sold right out of the 48sx, so I purchased one in advance (after I spoke
to an HP representive about this problem).  HP stated that because I 
purchased one in advance and it wasn't my fault that they were sold out, 
I would still be entitled to my free card.  I wait 3-4 months for that
48sx to come and when it did, I mailed away my registration card.  After 
afew weeks, HP notified me that I was no longer entitled to the card since
I mailed in the registration card so late!  I didn't have the card until
I got my calculator!
	Now thats unfair!

	Would anyone from HP like to comment on this?

Richard