Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!wuarchive!uunet!unisoft!hoptoad!wet!roger
From: roger@wet.UUCP (Roger Niclas)
Newsgroups: comp.dcom.modems
Subject: Re: Help: SendFax Board & BitFax (v 2.061)
Message-ID: <2388@wet.UUCP>
Date: 2 May 91 01:20:30 GMT
References: <9104270738.AA14197@ucbvax.Berkeley.EDU>
Organization: Wetware Diversions, San Francisco
Lines: 32

13682130@VUVAXCOM.BITNET writes:
> 
>  Dear Networkers:
>         I am here seeking some help on my SendFax board and Software.
> I've bought a Cardinal SendFax Board lately( BitFax 2.061 come w/ board ).
> Fax, it always give me "retrain error".  I've checked the phone line I am

> . . . When I sending message less than 1 inch, It works fine. I do not

I'm using BitFax S/R Version 3.0, and I don't know how that compares to the
send-only versions (BitFax S/R is Send/Receive), but if it's anything like 
your version, you'll have a page length option in the Configuration Menu; it
may be in the "Advanced Configuration" submenu, if 2.06 has that.  Check that
setting.  I've found, in BitFax S/R v. 3.0, that an 11-inch page length setting
doesn't seem to cover what will fit on an 11" sheet of paper; I have my page
length set to 12" as a result.
 
There's also an auto-length setting which is supposed to limit the page to
whatever length is appropriate for the length of the file.  I suspect you're
set up with this option and that it seems to think everything is one inch.  

I don't use autolength because I always hate receiving little tiny faxes that
get lost easily, and I refuse impose those on others.

If all else fails, try calling Bit Software to see if there's an upgraded
version of BitFax.

-- 
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